← Capital One Interview Insights
This question is basically a final exam for experimentation.
Start by framing the experiment around the business goal of increasing acquisition while managing risk and compliance. Then systematically address each design element—randomization, exclusions, metrics, power, duration—and explicitly tackle the biases, interference, peeking, and regulatory constraints. Finally, discuss advanced analysis for heterogeneous treatment effects with FDR control.
Pro tip: In regulated financial services, always involve legal and compliance early to ensure the test design meets fair lending and disclosure requirements; this prevents costly redesigns and demonstrates cross-functional maturity.
Clarify the primary goal (e.g., increase approved accounts) and choose the randomization unit (e.g., user-level) to avoid contamination. Consider pre-approval and underwriting as eligibility filters.
Define who is eligible (e.g., pre-approved applicants) and exclusions (e.g., existing customers, fraud flags). Select primary metric (e.g., application completion rate) and guardrail metrics (e.g., default rate, APR comprehension).
Set a minimum detectable effect based on business relevance, choose power (80%) and significance (5%), then calculate required sample size and duration, accounting for traffic and seasonality.
Mitigate selection bias from pre-approval/underwriting via stratified randomization or modeling. Handle cross-channel interference with channel-specific randomization or holdouts. Prevent peeking by pre-registering analysis and using sequential testing.
Incorporate fair lending constraints (e.g., no disparate impact) and disclosure requirements. Analyze heterogeneous treatment effects by segment (e.g., credit score, channel) using methods like causal forests, controlling FDR via Benjamini-Hochberg.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.