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Netflix·Software Engineer·Onsite - Product Sense / Strategy·Senior

SeniorPrefer not to say
May 2026

Summary

Netflix product design interview with a single open-ended accessibility prompt. Not what I expected going in, and I'm still not sure how I did.

Questions Asked (1)

Q1

Design an accessible alternative to airport lounges.

Product Sense & IdeationAdaptability & AmbiguityPricing & Monetization
Author's notes

I spent the first few minutes just trying to figure out who this is even for.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the user needs and constraints of airport lounges, then define accessibility broadly (physical, financial, digital). Brainstorm alternative solutions that leverage Netflix's strengths in personalization and streaming, and evaluate them on desirability, feasibility, and viability, including a monetization model.

Pro tip: Anchor your solution in Netflix's core competency of delivering personalized entertainment, and consider how it could be bundled with existing subscriptions or partnerships to create a seamless, accessible experience.

1. Clarify the Problem

Ask questions to understand what 'accessible' means (e.g., for disabilities, budget travelers, families) and what pain points of traditional lounges need solving (cost, crowding, lack of amenities).

2. Define User Segments

Identify key traveler segments (frequent flyers, families, business travelers, budget travelers) and their needs, ensuring the solution addresses diverse accessibility requirements.

3. Brainstorm Solutions

Generate ideas that leverage Netflix's assets: personalized streaming zones, mobile lounge access, partnerships with airports/cafes, or a subscription-based digital lounge with exclusive content.

4. Evaluate and Select

Assess ideas on impact vs. effort, considering technical feasibility, user desirability, and business viability. Choose the most promising concept to detail.

5. Define Monetization and Metrics

Propose a pricing model (e.g., tiered subscription, pay-per-use, bundled with Netflix) and success metrics (engagement, satisfaction, revenue).

Key Points to Mention

  • Accessibility dimensions: physical (wheelchair access, quiet spaces), financial (affordable or free), digital (easy to use for all ages/abilities).
  • Leverage Netflix's personalization algorithms to create tailored entertainment experiences in waiting areas.
  • Partnership opportunities with airports, airlines, or local businesses to provide physical spaces or services.
  • Monetization via subscription add-on, ad-supported free access, or partnerships that drive Netflix subscriptions.
  • Consider scalability and global applicability, given Netflix's international user base.
  • Address potential challenges: licensing, infrastructure, and competition from existing lounge providers.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.