I started with WebSockets vs SSE and the interviewer let me run with it for a while, which felt like a good sign.
Start by clarifying functional and non-functional requirements, then estimate scale (e.g., 2B users, 100B messages/day) to drive design decisions. Architect a high-level system with separate services for messaging, presence, notifications, and storage, and dive deep into critical components like message delivery guarantees and storage schema. Discuss trade-offs (e.g., consistency vs. availability, push vs. pull) and how to handle scale, failures, and real-time updates.
Pro tip: Emphasize idempotency and message ordering—these are often overlooked but critical for a reliable chat system at scale. Also, proactively discuss how you would handle offline users and message synchronization across multiple devices.
Clarify functional requirements (1-to-1 chat, real-time, presence, read receipts, push notifications, history) and non-functional (low latency, high availability, consistency). Estimate scale: daily active users, messages per second, storage needs, and connection counts.
Sketch the main components: clients, WebSocket gateways for real-time connections, chat servers, message queues, databases (for messages and metadata), presence service, notification service, and push notification gateways. Explain data flow for sending and receiving messages.
Detail the design of critical parts: message storage (e.g., wide-column store like Cassandra for messages, Redis for presence), message delivery guarantees (at-least-once, idempotency, ordering), read receipts (tracking and propagation), and push notifications (integration with APNs/FCM).
Discuss how to scale horizontally: partitioning messages by conversation or user, sharding databases, using consistent hashing for chat servers, handling millions of concurrent connections, and ensuring fault tolerance with replication and failover.
Address trade-offs: consistency vs. latency for read receipts, push vs. pull for message sync, storage costs vs. retention. Mention optimizations like batching, compression, and caching.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.