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Ramp·Software Engineer·Technical Phone Screen·Intermediate

IntermediatePrefer not to say
Jun 2026Remote

Summary

Ramp technical phone screen for a software engineer role, centered almost entirely on building a web crawler. The problem sounded straightforward but the discussion kept going deeper than I expected, especially around retry logic and content-type handling.

Questions Asked (3)

Q1

Implement a basic web crawler that makes HTTP GET requests to a list of URLs, handles failures with a retry policy, inspects response content types before attempting JSON parsing, and returns parsed results or per-URL errors to the caller.

System DesignAPI & IntegrationsTechnical Trade-offs
Author's notes

I started writing the happy path first and the interviewer let me get through maybe half of it before asking about retries.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and constraints, then outline a modular design with separate components for fetching, retrying, content-type inspection, and parsing. Walk through the flow, emphasizing error handling, concurrency, and trade-offs like retry strategy and timeout handling.

Pro tip: Mention that you would use exponential backoff with jitter for retries to avoid thundering herd problems, and that you'd inspect the Content-Type header before parsing to avoid unnecessary work and errors.

1. Clarify Requirements and Constraints

Ask about expected scale, concurrency needs, retry limits, timeout durations, and whether the crawler should respect robots.txt. Confirm the output format for parsed results and errors.

2. Design the Architecture

Propose a modular design: a fetcher with retry logic, a content-type inspector, a JSON parser, and an orchestrator that manages concurrency and aggregates results. Consider using a thread pool or async I/O.

3. Implement Fetching with Retries

Describe making HTTP GET requests with a timeout, and on failure (network error or 5xx), retry with exponential backoff and jitter up to a max retry count. Handle 4xx errors as non-retryable.

4. Inspect Content-Type and Parse

Check the Content-Type header; if it's application/json, attempt to parse the body as JSON. If parsing fails or content type is not JSON, record an error for that URL.

5. Aggregate and Return Results

Collect parsed JSON objects or error messages per URL, and return them to the caller in a structured format (e.g., a list of results with status). Discuss how to handle partial failures.

Key Points to Mention

  • Retry policy: exponential backoff with jitter, max retries, and distinguishing retryable vs non-retryable errors.
  • Concurrency: using a thread pool or async I/O to handle multiple URLs efficiently, with limits to avoid overwhelming servers.
  • Content-Type inspection: checking the header before parsing to avoid unnecessary JSON parsing and handle non-JSON responses gracefully.
  • Error handling: per-URL errors should not fail the entire crawl; aggregate errors and return them alongside successful results.
  • Timeouts: setting connect and read timeouts to prevent hanging requests.
  • Trade-offs: balancing retry aggressiveness with load on target servers, and choosing between synchronous vs asynchronous implementation.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you decide on the right retry count, and when is exponential backoff appropriate versus retrying immediately?

Technical Trade-offsSystem Design
Author's notes

Blanked a little here.

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AI HintsAI Generated

Suggested Approach

Start by framing retries as a trade-off between reliability and resource consumption, then walk through a decision process that considers error type, idempotency, and system load. Explain how you'd set retry counts based on acceptable failure rates and latency budgets, and when to use exponential backoff versus immediate retries based on the nature of the failure.

Pro tip: Mention that you'd instrument retries with metrics and logs to tune parameters over time, and that you'd consider jitter to avoid thundering herds—this shows you think about production realities beyond textbook answers.

1. Classify the error

Determine if the error is transient (e.g., network blip, temporary overload) or persistent (e.g., bad request, auth failure). Only transient errors are worth retrying.

2. Assess idempotency and side effects

Check if the operation is idempotent; if not, retries could cause duplicate actions. For non-idempotent operations, consider using idempotency keys or avoiding retries.

3. Set retry count based on SLOs and budget

Calculate the maximum retries that keep the overall failure rate within acceptable limits, considering the probability of success per attempt and the impact on latency and resources.

4. Choose backoff strategy

Use exponential backoff with jitter for most transient errors to reduce load and avoid synchronized retries. Use immediate retries only for very short-lived, known blips where latency is critical and the system can handle the load.

5. Monitor and adjust

Instrument retries with metrics (count, success rate, latency) and logs. Continuously tune retry counts and backoff parameters based on observed behavior and system changes.

Key Points to Mention

  • Transient vs. persistent errors: retry only transient ones.
  • Idempotency: ensure retries don't cause duplicate side effects.
  • Exponential backoff with jitter to avoid thundering herd and reduce load.
  • Immediate retries for fast-failing, low-latency operations with high success probability.
  • Retry budget: limit retries to a small percentage of total requests to prevent retry storms.
  • Use of circuit breakers to stop retries when a service is down.
  • Monitoring and tuning retry parameters based on metrics.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

How do you distinguish between retryable and non-retryable HTTP failures, and how would you test the retry logic?

API & IntegrationsTechnical Trade-offs
Author's notes

This part went better.

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AI HintsAI Generated

Suggested Approach

Start by categorizing HTTP status codes into retryable (e.g., 5xx, 429) and non-retryable (e.g., 4xx except 429), then explain how to implement retry logic with exponential backoff and jitter. Finally, describe a testing strategy that covers both unit tests with mocked responses and integration tests with fault injection to validate retry behavior.

Pro tip: Mention that retry logic should be idempotent and consider using a circuit breaker to prevent cascading failures. Also, highlight the importance of logging retries for observability and debugging.

1. Classify HTTP status codes

Explain that 5xx errors (server errors) and 429 (Too Many Requests) are generally retryable, while 4xx errors (client errors) except 429 are not. Also consider network errors (timeouts, connection resets) as retryable.

2. Design retry strategy

Describe using exponential backoff with jitter to avoid thundering herd, and set a maximum number of retries. Mention that retries should only be attempted for idempotent operations or when the operation is safe to repeat.

3. Implement retry logic

Discuss using libraries or custom code to wrap HTTP calls with retry logic. Ensure that the retry mechanism respects the Retry-After header for 429 responses and has a timeout to prevent indefinite retries.

4. Test retry logic

Outline unit tests that mock HTTP responses to simulate retryable and non-retryable failures, verifying that retries occur only when appropriate. Use integration tests with tools like WireMock or Toxiproxy to inject faults and validate backoff timing and maximum retry limits.

5. Monitor and refine

Emphasize the need for logging and metrics to track retry attempts and success rates. Use this data to adjust retry parameters and identify non-retryable errors that might be misclassified.

Key Points to Mention

  • Idempotency: Ensure retried requests are safe to repeat, or use idempotency keys.
  • Exponential backoff with jitter: Prevents overwhelming the server and reduces collision.
  • Retry-After header: Respect server-provided wait times for 429 and 503 responses.
  • Circuit breaker pattern: Avoid retrying when the system is likely to fail persistently.
  • Testing with fault injection: Simulate network failures and server errors to validate retry behavior.
  • Observability: Log retries and monitor metrics to tune retry policies and detect issues.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.