I jumped straight into accessibility stuff like bigger text and voice prompts, which felt a bit obvious in retrospect.
Start by defining the target user segment (grandparents/elderly) and their unique needs, then identify pain points in the current Google Maps experience. Prioritize improvements based on impact and feasibility, and propose a roadmap with metrics to measure success.
Pro tip: Anchor your answer in Google's mission to organize the world's information and make it universally accessible—show how accessibility improvements for elderly users also benefit other users and align with Google's core values.
Define the elderly user segment (e.g., 65+, varying tech-savviness, potential vision/hearing/mobility issues) and their goals when using Maps (e.g., getting directions, finding nearby services).
List current usability challenges for this group, such as small text, complex UI, reliance on typing, lack of clear voice guidance, and difficulty with gestures.
Generate feature ideas that address pain points, like simplified mode, larger fonts, voice-first interaction, step-by-step guidance, and family sharing features.
Evaluate ideas by impact (how many users, how much it helps) and effort (technical complexity), and suggest ways to validate (user testing, A/B tests).
Propose metrics like adoption rate among elderly users, task completion time, error rate, and user satisfaction scores to measure improvement.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.