The vacation framing is doing a lot of work here.
Start by clarifying the scope and impact of the traffic drop, then systematically investigate potential causes using a data-driven approach. Prioritize quick wins and communicate findings to stakeholders while working towards a resolution.
Pro tip: Show empathy for the team and avoid jumping to conclusions; acknowledge that a 10% drop over 10 days could be due to multiple factors, and emphasize the importance of validating hypotheses with data before taking action.
Confirm what 'traffic' means (e.g., DAU, sessions, page views) and ensure the drop is real and not a data anomaly. Check if the drop is consistent across platforms, regions, and user segments.
Review recent changes, releases, or external events (e.g., holidays, competitor launches) that occurred during your vacation. Talk to team members to understand what happened while you were away.
Break down the traffic by dimensions like device, geography, user cohort, and entry points to isolate where the drop is concentrated. Use tools like funnel analysis to identify drop-off points.
Develop hypotheses for the root cause (e.g., bug, algorithm change, seasonality) and validate them with data. Prioritize hypotheses based on likelihood and impact.
Share findings with stakeholders, propose immediate mitigations if needed, and outline a plan for longer-term fixes. Ensure learnings are documented to prevent recurrence.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.