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Amazon·Technical Product Manager·Hiring Manager Screen·Senior

Senior
Jul 2026

Summary

TPM interview at Amazon with a prioritization question that sounds straightforward but has some real tension baked in. One question, no fluff.

Questions Asked (1)

Q1

Your business users are pushing hard for a new feature, but your engineering team has surfaced three bugs that keep recurring. How do you handle this?

Roadmap PrioritizationStakeholder ManagementCross-functional Alignment
Author's notes

The part I fumbled was jumping straight to 'we prioritize the bugs' without really making the case.

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AI HintsAI Generated

Suggested Approach

Acknowledge the tension between business urgency and technical debt, then propose a data-driven prioritization that balances both. Show that you can align stakeholders by quantifying the impact of the bugs and the feature, and by exploring options like a phased rollout or a bug-bash sprint.

Pro tip: Frame the recurring bugs as a risk to the feature's success—if the platform is unstable, the new feature may not deliver its intended value. This shifts the conversation from 'bugs vs. feature' to 'how do we ensure the feature succeeds?'

1. Listen and Understand

Meet separately with business users and engineering to understand the feature's business value and the bugs' technical impact. Ask for specifics: revenue potential, customer pain, frequency, and severity of bugs.

2. Quantify and Prioritize

Use data to assess the cost of delay for the feature and the cost of recurring bugs (e.g., customer churn, support tickets, engineering time). Apply a prioritization framework like RICE or WSJF to compare.

3. Explore Solutions

Brainstorm options with both teams: fix critical bugs first, allocate a percentage of sprint capacity to bugs, or deliver a limited feature version while addressing bugs. Consider a phased approach.

4. Align and Communicate

Present a recommendation to stakeholders, explaining trade-offs and seeking input. Ensure transparency about risks and timelines, and get agreement on the plan.

5. Execute and Monitor

Implement the agreed plan, track progress on both bugs and feature, and adjust as needed. Keep stakeholders updated and celebrate wins to maintain trust.

Key Points to Mention

  • Customer obsession: both the feature and bugs impact customers, so prioritize based on customer impact.
  • Data-driven decision making: use metrics to quantify the impact of bugs and feature.
  • Stakeholder management: communicate transparently and align on trade-offs.
  • Technical debt: recurring bugs indicate deeper issues that could hinder future features.
  • Phased approach: deliver value incrementally while addressing technical debt.
  • Amazon leadership principles: Customer Obsession, Dive Deep, Deliver Results, Have Backbone; Disagree and Commit.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.