I spent way too long on the user side and basically forgot to think about the supply side (the celebrities themselves) until I was halfway through.
Start by clarifying the goal and scope: define what 'personalized engagement' means, identify target users (fans and celebrities), and set success metrics. Then structure your answer around user needs, product solution, and business viability, emphasizing Meta's unique assets like social graph and AR/VR. Conclude with a phased rollout and measurement plan.
Pro tip: Anchor your design in a specific high-value use case (e.g., birthday shoutouts) to make it concrete, then show how it scales to other interactions. Also, proactively address trust and safety, as celebrity-fan interactions require robust verification and moderation.
Ask clarifying questions to understand the objective: Is this for Meta's family of apps? What types of celebrities (A-list, micro-influencers)? What does 'personalized engagement' include (shoutouts, DMs, live Q&A)? Define success metrics like engagement, revenue, or retention.
Map out key stakeholders: fans (superfans vs. casual), celebrities (tiers, goals), and Meta as platform. For each, list pain points and desires: fans want authentic connection; celebrities want monetization and controlled interaction; Meta wants engagement and revenue.
Generate product ideas (e.g., paid personalized videos, exclusive live sessions, AR filters). Prioritize using a framework like RICE or impact/effort, focusing on high-impact, feasible features that leverage Meta's strengths (social graph, AR/VR, payments).
Propose a revenue model: take rate on transactions, subscription tiers, or virtual gifts. Consider dynamic pricing based on celebrity tier and interaction type. Ensure pricing is fair and incentivizes both sides.
Outline trust & safety measures (verification, content moderation), privacy considerations, and scalability. Suggest a phased rollout: pilot with select celebrities, gather feedback, iterate, then expand.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.