I fumbled the opening by jumping straight into tactics (talk to users, look at metrics) before establishing any kind of structure.
Start by emphasizing the importance of understanding the company's mission, strategy, and user needs before diving into problems. Then outline a structured approach that combines top-down strategic alignment with bottom-up discovery, and prioritize based on impact and feasibility. Conclude by highlighting the need to validate assumptions and iterate.
Pro tip: Show that you balance strategic thinking with hands-on discovery by mentioning specific frameworks like OKRs or RICE, and emphasize the importance of building relationships with cross-functional teams to gain insights quickly.
Learn the company's mission, vision, strategic goals, and key metrics. Talk to leadership and stakeholders to understand what success looks like.
Conduct user research, analyze data, and gather feedback from support, sales, and other teams to uncover pain points and opportunities.
Evaluate identified problems against company strategy and OKRs to ensure alignment. Consider both short-term wins and long-term bets.
Use prioritization frameworks like RICE, Impact/Effort, or Kano to rank problems based on potential impact, confidence, and effort.
Test assumptions with small experiments or MVPs, gather feedback, and be ready to pivot. Continuously reassess as you learn more.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.