I fumbled this more than I'd like to admit.
Show that you treat clarification as a normal, low-friction part of remote collaboration rather than a personal failing. Describe a specific, respectful script you use (e.g., 'I want to make sure I get this right — could you repeat the question?' or 'The audio cut out for me; can you say that again?'), then explain how you confirm understanding and keep the meeting moving. Emphasize that you own the communication gap and avoid blaming the speaker's accent or connection.
Pro tip: If you still can't catch a name or term after one repeat, don't ask a third time in the main channel — say 'Let me follow up in chat after' and move on, then confirm privately. This protects the speaker's dignity and the meeting's momentum.
Briefly signal you missed something without implying fault: 'I didn't catch that — the audio cut out on my end.' Take responsibility for the gap rather than blaming the speaker.
Request only what you need: 'Could you repeat just the last part?' or 'Was that [name]?' This is faster and less disruptive than asking for a full repeat.
Paraphrase what you heard: 'So you're asking whether we should prioritize X over Y — is that right?' This verifies accuracy and shows active listening.
If audio remains unclear, move the detail to chat: 'Let me drop a note in the chat to confirm.' This avoids repeated interruptions and keeps the discussion flowing.
After the meeting, privately confirm names or action items via chat or email, and thank the person. This ensures nothing is lost and preserves the relationship.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.