Acknowledge that while your primary role is software engineering, you have a strong understanding of inside sales workflows and how engineering supports them. Structure your answer around how you would collaborate with inside sales teams to build tools, automate processes, and solve their pain points. Emphasize adaptability and your ability to learn domain-specific needs quickly.
Pro tip: Show that you understand the sales tech stack (CRM, dialers, lead scoring) and can speak to how engineering decisions impact sales productivity. This demonstrates business acumen and cross-functional empathy, which is highly valued at AT&T.
Briefly state that as a software engineer, your 'typical day' is spent enabling inside sales teams through technology, not making sales calls. This sets the right expectation.
Describe starting the day by reviewing sales team requests, checking system health, and attending stand-ups to align on priorities that impact sales productivity.
Explain how you spend most of the day coding features for CRM integrations, automating lead routing, or improving dashboards that inside sales rely on.
Highlight regular interactions with sales ops and inside sales reps to gather feedback, troubleshoot issues, and iterate on solutions quickly.
Wrap up by monitoring key metrics (e.g., system uptime, lead response time), documenting work, and planning next steps to continuously support sales goals.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.