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Openai·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
Jun 2026

Summary

System design round at OpenAI for a software engineering role, focused entirely on building an async video generation orchestration system. Pretty intense scope, lots of follow-ups that pushed into edge cases I hadn't fully thought through.

Questions Asked (5)

Q1

Design a scalable system to orchestrate AI text-to-video generation. Users submit prompts, need to track job status throughout the day, and get notified when a job finishes or fails.

System DesignAPI & IntegrationsData Modeling
Author's notes

This is the main question and it ate the whole session.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale, then design a decoupled architecture with an API layer, a durable job queue, and a pool of GPU workers. Focus on the asynchronous job lifecycle, status tracking, and reliable notifications, and discuss trade-offs around scalability, cost, and latency.

Pro tip: Emphasize idempotency and failure handling: AI generation is expensive and long-running, so design for retries, dead-letter queues, and exactly-once notifications to avoid duplicate charges or user confusion.

1. Clarify Requirements and Scale

Ask about expected QPS, video length, GPU types, latency SLOs, and notification channels. Establish assumptions for daily active users and peak load.

2. High-Level Architecture

Propose a microservices architecture: API gateway, job service, message queue (e.g., Kafka/SQS), worker pool with GPU instances, status database, and notification service.

3. Job Lifecycle and Data Model

Define job states (queued, processing, completed, failed) and design a schema for jobs, status history, and user notifications. Use a database like PostgreSQL or DynamoDB for durability.

4. Scalability and Reliability

Discuss horizontal scaling of workers, auto-scaling based on queue depth, partitioning, retries with exponential backoff, and dead-letter queues for failed jobs.

5. Notifications and Status Tracking

Design a notification service that consumes job completion events and sends via email, webhook, or push. For status tracking, provide an API endpoint that queries the job database and consider caching for frequent polls.

Key Points to Mention

  • Asynchronous processing with a message queue to decouple API from GPU workers
  • Idempotent job submission and exactly-once notification delivery
  • Database choice for job status: SQL vs NoSQL, indexing for fast queries
  • Auto-scaling GPU workers based on queue depth and cost optimization
  • Failure handling: retries, dead-letter queues, and alerting
  • API design for status polling and webhook callbacks

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

The generation backend calls a webhook on completion, but webhooks can be lost or duplicated. How do you guarantee a job eventually reaches a terminal state without relying solely on the webhook?

System DesignTechnical Trade-offs
Author's notes

Favorite follow-up of the whole interview because I actually had a decent answer.

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AI HintsAI Generated

Suggested Approach

Start by acknowledging that webhooks are unreliable and should be treated as an optimization, not the source of truth. Then propose a reconciliation loop that polls the generation backend for job status, combined with idempotent state transitions and a durable job store. Finally, discuss trade-offs like polling frequency, cost, and latency, and how to handle duplicates via idempotency keys.

Pro tip: Emphasize that the webhook should only trigger an immediate status check, not directly update the job state; this decouples the unreliable event from the critical state transition. Also mention that you'd use exponential backoff with jitter for polling to balance latency and load.

1. Treat webhooks as hints, not truth

Explain that webhooks can be lost or duplicated, so they should only signal that a status check is needed, not directly mutate job state. The system must have a fallback mechanism to detect completion independently.

2. Implement a reconciliation loop

Design a periodic poller that queries the generation backend for the status of all non-terminal jobs. This ensures eventual consistency even if webhooks fail. Use exponential backoff with jitter to avoid thundering herds.

3. Ensure idempotent state transitions

Use idempotency keys or conditional updates (e.g., compare-and-swap) so that duplicate webhooks or poll results don't cause double-processing. The job state machine should only allow valid transitions to terminal states.

4. Persist job state durably

Store job status in a durable database with a state machine (e.g., pending, running, succeeded, failed). This allows the reconciliation loop to query non-terminal jobs and ensures state survives restarts.

5. Discuss trade-offs and optimizations

Address latency vs. cost: polling more frequently reduces latency but increases load. Suggest adaptive polling based on job age or expected duration, and using webhooks to trigger immediate checks to reduce latency.

Key Points to Mention

  • Idempotency keys or unique job IDs to deduplicate webhook deliveries
  • Reconciliation loop with exponential backoff and jitter
  • Durable job state store with a state machine
  • Conditional updates (e.g., compare-and-swap) to avoid race conditions
  • Webhooks as triggers for immediate status checks, not direct state updates
  • Trade-offs between polling frequency, latency, and backend load

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

GPU capacity suddenly drops by half. How does your system handle the load fairly, keep paid users served, and prevent the queue from growing unbounded?

System DesignTechnical Trade-offs
Author's notes

Blanked for a second here.

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AI HintsAI Generated

Suggested Approach

Start by acknowledging the sudden capacity drop and the need for immediate load shedding. Then, outline a tiered priority system that ensures paid users are served first, while implementing fairness mechanisms like weighted fair queuing and admission control to prevent queue explosion. Finally, discuss dynamic scaling and graceful degradation to maintain system stability.

Pro tip: Emphasize the importance of monitoring and adaptive control: a static priority scheme can lead to starvation, so incorporate feedback loops that adjust based on queue length and latency. Also, mention the trade-off between fairness and throughput—sometimes it's better to reject low-priority requests early to keep the system responsive.

1. Assess and Triage

Immediately detect the capacity drop and classify incoming requests by priority (e.g., paid vs. free, interactive vs. batch).

2. Enforce Prioritization

Implement strict priority scheduling for paid users, ensuring their requests are processed first, possibly with reserved capacity.

3. Apply Fairness and Admission Control

Use weighted fair queuing among remaining users and set admission thresholds to reject or defer low-priority requests when queues exceed limits.

4. Prevent Queue Growth

Introduce backpressure, rate limiting, and load shedding to keep queue lengths bounded, and consider dropping or redirecting excess traffic.

5. Monitor and Adapt

Continuously monitor system metrics and adjust policies dynamically to balance fairness, latency, and throughput as conditions change.

Key Points to Mention

  • Priority-based scheduling with preemption or reserved capacity for paid users
  • Weighted fair queuing or deficit round robin to ensure fairness among users
  • Admission control and rate limiting to prevent queue overflow
  • Backpressure mechanisms to signal upstream services to slow down
  • Graceful degradation: serving reduced functionality or lower quality of service
  • Dynamic scaling and auto-recovery strategies when capacity is restored

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

A user submits the same prompt three times in quick succession due to a flaky connection and double-clicks. Walk through exactly how your system avoids generating the video three times, and where the idempotency check happens.

System DesignAPI & Integrations
Author's notes

Went straight to client-generated idempotency keys on the submit endpoint, checked against a dedup table before enqueuing.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the system architecture: an API gateway receives the request, then a job orchestrator checks idempotency before enqueuing a video generation job. Walk through the request lifecycle, emphasizing where the idempotency key is extracted, stored, and validated, and how you handle concurrent duplicate requests.

Pro tip: Mention that idempotency keys should be scoped to the user and operation, and that you should return the same response for duplicates, not just avoid duplicate work. Also, discuss how you handle failures after the idempotency record is written but before the job completes.

1. Identify the idempotency key

Explain that the client generates a unique idempotency key (e.g., UUID) per logical request and sends it in a header like 'Idempotency-Key'. If the client doesn't provide one, the server can derive a key from the user ID and a hash of the prompt, but that's less reliable.

2. Check idempotency store at API gateway

The API gateway (or a dedicated idempotency service) checks a fast data store (e.g., Redis) for the key. If the key exists and the request is still processing, return a 409 Conflict or a 202 Accepted with a status URL; if completed, return the cached response.

3. Atomically record the key and enqueue job

If the key is new, atomically write it to the store with a 'processing' status and enqueue the video generation job. Use a transaction or a Lua script in Redis to avoid race conditions between concurrent duplicate requests.

4. Handle job completion and response caching

When the job finishes, update the idempotency record with the result (e.g., video URL) and set a TTL. Subsequent requests with the same key return the cached result instead of re-generating.

5. Address failure and retry scenarios

If the job fails, either delete the idempotency key to allow retries or store the failure and return an error. Discuss trade-offs: allowing retries vs. preventing duplicate work on transient failures.

Key Points to Mention

  • Idempotency key generation and transmission (client-side UUID, header)
  • Atomic check-and-set operation to prevent race conditions
  • Storage choice: Redis with TTL for speed and automatic cleanup
  • Returning consistent responses for duplicate requests (same video URL or status)
  • Handling concurrent duplicates: locking or atomic operations
  • Failure modes: what if the job fails after idempotency record is written?
  • Scoping keys to user and operation to avoid collisions

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

You're seeing many jobs stuck in the running state well beyond the p99 generation time. How do you detect them, figure out what's wrong, and recover without double-charging or double-notifying the user?

Root Cause AnalysisSystem DesignTechnical Trade-offs
Author's notes

The double-notification constraint is what makes this tricky and I nearly forgot about it.

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AI HintsAI Generated

Suggested Approach

Start by outlining a detection strategy using metrics and tracing to identify stuck jobs, then systematically diagnose root causes by examining job state, dependencies, and resource contention. Finally, describe a recovery process that ensures idempotency and exactly-once semantics to avoid double-charging or double-notifying.

Pro tip: Emphasize idempotency keys and transactional outbox patterns to guarantee exactly-once side effects, and mention the importance of a dead-letter queue for manual inspection and safe retries.

1. Detection

Set up monitoring and alerting on job duration metrics, comparing against p99 generation time, and use distributed tracing to identify stuck jobs.

2. Diagnosis

Investigate root causes by checking job state, dependencies, resource utilization, and logs for errors or deadlocks.

3. Recovery Planning

Design a recovery plan that includes safe cancellation or retry mechanisms, ensuring idempotency to prevent duplicate side effects.

4. Execution

Execute recovery steps carefully, using idempotency keys and transactional boundaries to avoid double-charging or double-notifying.

5. Post-mortem and Prevention

Conduct a post-mortem to identify improvements, such as better timeouts, circuit breakers, and enhanced monitoring to prevent recurrence.

Key Points to Mention

  • Use of metrics (e.g., job duration histograms) and distributed tracing (e.g., OpenTelemetry) for detection.
  • Idempotency keys and exactly-once processing to prevent duplicate charges/notifications.
  • Transactional outbox pattern or two-phase commit for coordinating state changes and side effects.
  • Dead-letter queues for isolating stuck jobs and enabling safe manual intervention.
  • Timeouts, retries with exponential backoff, and circuit breakers to handle transient failures.
  • Root cause analysis techniques like checking for resource leaks, deadlocks, or downstream service issues.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.