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DoorDash·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
May 2026

Summary

System design round at DoorDash for a software engineer role. The prompt was about building a food review platform with rewards tied to review quality, which sounds deceptively simple until you get into the abuse-resistance and exactly-once payout stuff.

Questions Asked (4)

Q1

Design a system that allows DoorDash consumers to post reviews on food items they ordered, where review quality is scored and consumers earn dollar-based rewards accordingly.

System DesignTechnical Trade-offsData Modeling
Author's notes

This one sprawled fast.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale, then design the core data model for reviews and rewards, and finally detail the review quality scoring and reward calculation services. Emphasize trade-offs between consistency, latency, and cost, and discuss how to prevent abuse and ensure fairness.

Pro tip: Propose a two-phase approach: first, a simple MVP with basic scoring and manual review, then iterate with ML-based scoring and fraud detection. This shows pragmatism and awareness of real-world constraints.

1. Clarify Requirements and Scale

Ask about expected review volume, reward budget, quality scoring criteria, and latency requirements. Establish functional and non-functional requirements.

2. Design Data Model and Storage

Define schemas for reviews, users, orders, rewards, and quality scores. Choose appropriate databases (e.g., SQL for transactions, NoSQL for reviews) and discuss indexing and sharding.

3. Design Review Quality Scoring Service

Outline how to compute quality scores using signals like length, sentiment, specificity, and helpfulness votes. Discuss batch vs. real-time scoring and ML model integration.

4. Design Reward Calculation and Distribution

Describe how to map quality scores to dollar rewards, handle budget constraints, and ensure idempotent reward issuance. Discuss payment integration and fraud prevention.

5. Address Scalability, Consistency, and Abuse

Discuss scaling the system, ensuring eventual consistency between services, and implementing anti-abuse measures like rate limiting and anomaly detection.

Key Points to Mention

  • Data modeling for reviews, rewards, and quality scores with appropriate database choices
  • Review quality scoring algorithm using NLP and user feedback signals
  • Reward calculation logic with budget caps and idempotency
  • Scalability considerations: sharding, caching, and asynchronous processing
  • Fraud prevention: rate limiting, anomaly detection, and manual moderation
  • Trade-offs between real-time vs. batch processing for scoring and rewards

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle the functional requirements: submitting a review with text, photos, and a star rating; scoring each review for quality; issuing rewards; and letting users browse reviews per item with sorting and pagination?

System DesignAPI & IntegrationsData Modeling
Author's notes

Broke this into write path and read path pretty quickly.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the scope and non-functional requirements, then design the data model and API endpoints for review submission, scoring, rewards, and browsing. Walk through the end-to-end flow, highlighting trade-offs and scalability considerations, and conclude with how you would handle sorting, pagination, and quality scoring.

Pro tip: Emphasize idempotency and anti-abuse measures for review submission and reward issuance, as these are critical in a food delivery platform like DoorDash where fake reviews and reward fraud are common concerns.

1. Clarify Requirements and Constraints

Ask about expected scale (e.g., reviews per item, QPS), latency requirements, and whether reviews are moderated. Clarify if rewards are monetary or points, and if scoring is automated or manual.

2. Design Data Model and Storage

Propose schemas for reviews (text, photos, rating, user, item, timestamp, status), scores, rewards, and user balances. Choose appropriate databases (e.g., SQL for transactions, NoSQL for scalability) and discuss indexing for sorting and pagination.

3. Define API Endpoints and Flows

Outline RESTful endpoints: POST /reviews for submission (with idempotency key), GET /items/{id}/reviews with sorting and pagination, and internal endpoints for scoring and rewards. Describe asynchronous processing for scoring and reward issuance.

4. Address Quality Scoring and Rewards

Explain how to score reviews (e.g., ML model, heuristics based on length, photos, helpfulness votes) and how to issue rewards (e.g., points, badges) upon score threshold. Discuss anti-abuse measures like rate limiting and fraud detection.

5. Handle Browsing with Sorting and Pagination

Describe pagination strategies (offset vs. cursor-based) and sorting options (by date, rating, helpfulness). Discuss trade-offs and how to optimize queries with indexes or caching.

Key Points to Mention

  • Idempotency for review submission and reward issuance to prevent duplicates
  • Asynchronous processing for scoring and rewards using message queues
  • Cursor-based pagination for scalability and consistency
  • Indexing strategies for sorting by rating, date, or helpfulness
  • Anti-abuse measures: rate limiting, CAPTCHA, fraud detection
  • Data model considerations: separating review content, scores, and rewards

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

What are the non-functional requirements you'd prioritize, and how do you design for high read throughput, fair and abuse-resistant quality scoring, and idempotent reward payouts?

System DesignTechnical Trade-offsAPI & Integrations
Author's notes

Read QPS was the easy part.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the system's scope and non-functional priorities (e.g., scalability, latency, consistency, fairness, security), then dive into each area: design for high read throughput using caching, replication, and read-optimized data stores; ensure fair and abuse-resistant scoring with rate limiting, anomaly detection, and transparent algorithms; and guarantee idempotent payouts via idempotency keys, transactional outbox, and exactly-once processing. Tie your choices back to business impact and trade-offs.

Pro tip: Emphasize idempotency and fairness as first-class concerns, not afterthoughts—show how you'd instrument and monitor them (e.g., metrics for duplicate payouts, score distribution) to catch issues early.

1. Clarify requirements and priorities

Ask questions to understand scale, read/write ratio, consistency needs, regulatory constraints, and abuse vectors. Prioritize non-functional requirements like latency, availability, fairness, and auditability.

2. Design for high read throughput

Propose a read-optimized architecture: caching (CDN, Redis), read replicas, denormalization, and eventual consistency where acceptable. Discuss trade-offs between consistency and latency.

3. Ensure fair and abuse-resistant scoring

Outline a scoring system with rate limiting, CAPTCHA, anomaly detection, and weighted algorithms to prevent manipulation. Include transparency and appeal mechanisms for fairness.

4. Implement idempotent reward payouts

Use idempotency keys, unique constraints, and transactional outbox pattern to ensure exactly-once payout processing. Discuss reconciliation and dead-letter queues for failures.

5. Summarize trade-offs and monitoring

Recap key decisions and their trade-offs (e.g., consistency vs. availability). Highlight monitoring, alerting, and metrics to validate non-functional requirements in production.

Key Points to Mention

  • Caching strategies (CDN, Redis) and read replicas for scaling reads
  • Rate limiting, CAPTCHA, and anomaly detection for abuse prevention
  • Idempotency keys and unique constraints to prevent duplicate payouts
  • Transactional outbox pattern for reliable event publishing
  • Fairness in scoring: transparent algorithms, appeals, and bias detection
  • Monitoring and metrics: latency, error rates, duplicate payout attempts, score distribution

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

Walk through the anti-abuse components you'd build: rate limiting, deduplication of reviews, and fake review detection.

System DesignTechnical Trade-offsAlgorithms & Data Structures
Author's notes

Ran out of time here and kind of speed-ran it.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale, then design each anti-abuse component (rate limiting, deduplication, fake review detection) with clear trade-offs between precision, recall, and latency. Emphasize a layered defense approach, combining real-time and batch processing, and discuss how to measure and iterate on each component.

Pro tip: Demonstrate awareness of adversarial adaptation: attackers will evolve, so build systems that can learn from new abuse patterns and allow quick iteration without redeploying core services.

1. Clarify Requirements and Scale

Ask about expected traffic (e.g., reviews per second), abuse types, and business impact. Define success metrics like false positive rate, detection latency, and coverage.

2. Design Rate Limiting

Propose a distributed rate limiter (e.g., token bucket with Redis) per user/IP/device, with tiered limits and graceful degradation. Discuss trade-offs between strictness and user experience.

3. Design Deduplication of Reviews

Use content hashing (e.g., SimHash) and similarity thresholds to detect near-duplicates. Store hashes in a fast lookup store (e.g., Redis) and consider windowed deduplication to avoid false positives.

4. Design Fake Review Detection

Combine rule-based signals (e.g., new account, burst activity) with ML models (e.g., graph-based anomaly detection, NLP for sentiment). Use a scoring system and human-in-the-loop for borderline cases.

5. Integrate and Monitor

Explain how components work together in a pipeline (real-time and batch), and how to monitor effectiveness, handle false positives, and iterate based on feedback.

Key Points to Mention

  • Distributed rate limiting with token bucket and Redis for scalability
  • Content similarity algorithms like SimHash or MinHash for deduplication
  • Feature engineering for fake review detection: user behavior, review content, and graph relationships
  • Trade-offs between precision and recall, and how to tune thresholds
  • Use of both real-time and batch processing for different abuse types
  • Monitoring and feedback loops to adapt to evolving abuse tactics

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.