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Google·Product Manager·Onsite - Product Sense / Strategy·Senior

Senior
Jun 2026

Summary

Google PM interview with a single product design question focused on accessibility. Pretty open-ended and I wasn't sure how deep to go on the technical side versus the user empathy side.

Questions Asked (1)

Q1

How would you design a smartphone for blind users?

Product Sense & IdeationAdaptability & Ambiguity
Author's notes

I jumped straight into features and kind of skipped the whole 'who exactly is this for' part, which I regretted mid-answer.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the target user segment and their specific needs, then outline a user-centered design process that leverages existing accessibility technologies and Google's strengths. Focus on how the smartphone can enable independence and seamless integration with daily life, while addressing trade-offs and validation with real users.

Pro tip: Emphasize the importance of co-designing with blind users from the beginning and testing prototypes with them, as this demonstrates deep empathy and reduces the risk of designing solutions that don't work in real-world scenarios.

1. Clarify the Problem and User Needs

Ask questions to understand the scope: Are we designing for all blind users or a specific segment? What are their key pain points with current smartphones? What tasks are most important (communication, navigation, information access)?

2. Define Design Principles and Goals

Establish principles like non-visual interaction, customization, and independence. Set goals such as enabling efficient text input, accessing information, and navigating the environment.

3. Brainstorm Features and Technologies

Generate ideas for hardware and software features: tactile feedback, voice control, screen reader enhancements, AI-powered scene description, gesture-based navigation, and integration with assistive devices.

4. Prioritize and Prototype

Prioritize features based on impact and feasibility. Create low-fidelity prototypes (e.g., paper or voice mockups) and test with blind users to gather feedback.

5. Iterate and Validate

Refine the design based on user feedback, considering technical constraints and accessibility standards. Plan for iterative testing and eventual launch with continuous improvement.

Key Points to Mention

  • Leverage existing accessibility features like TalkBack and Voice Access, and enhance them with AI.
  • Incorporate multimodal feedback: haptic, audio, and voice.
  • Ensure seamless integration with other Google services (Maps, Assistant) for context-aware assistance.
  • Design for customization to accommodate varying levels of blindness and user preferences.
  • Consider hardware modifications like tactile buttons or Braille displays, but balance with mainstream appeal.
  • Emphasize co-design and testing with blind users throughout the process.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.