I went straight into user pain points and started rattling off ideas before really anchoring on what Spotlight is even trying to do versus TikTok or Reels.
Start by clarifying the goal of Spotlight (e.g., user engagement, content quality, creator growth) and the target user segment. Then, structure your answer by identifying key user problems through a framework like user journey or pain points, prioritize them based on impact and feasibility, and propose specific improvements with success metrics. Finally, discuss potential trade-offs and how you would measure success.
Pro tip: Show that you understand Snapchat's unique value proposition and constraints, such as ephemeral content, AR, and a younger demographic. Tie your improvements to Snap's overall strategy and business model, and consider how they might affect other parts of the app like Stories or Discover.
Ask clarifying questions to understand what 'improve' means: is it about increasing user engagement, improving content quality, boosting creator monetization, or something else? Also, confirm the target user segment (e.g., Gen Z, creators, viewers).
Map out the user journey for Spotlight (both viewers and creators) and identify key pain points such as content discovery, relevance, creation barriers, or lack of incentives. Use data or hypothetical scenarios to illustrate.
Evaluate the pain points based on impact (e.g., potential to increase engagement or retention) and feasibility (e.g., technical complexity, resource requirements). Choose 1-2 high-impact areas to focus on.
For each prioritized opportunity, suggest specific product improvements. Be creative but realistic, considering Snapchat's existing features and constraints. Explain how each solution addresses the pain point.
Outline how you would measure the success of your proposed improvements (e.g., DAU, watch time, creator retention) and discuss potential trade-offs or risks (e.g., impact on other features, moderation challenges).
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.