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Salesforce·Software Engineer·Technical Phone Screen·Senior

Senior
Jul 2026

Summary

Interviewed for a solutions architect role at Salesforce and got hit with a networking fundamentals question I wasn't expecting to go as deep on as it did.

Questions Asked (1)

Q1

How do CDNs work?

System DesignTechnical Trade-offsAPI & Integrations
Author's notes

Thought I had this cold but partway through my answer I realized I was just describing caching at a high level and hadn't touched on edge nodes, origin pull vs push, or how routing decisions actually get made.

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AI HintsAI Generated

Suggested Approach

Start by defining a CDN as a geographically distributed network of proxy servers that cache content closer to users. Then explain the request flow: DNS resolution to a nearby edge server, cache hit/miss, and origin fetch. Finally, discuss trade-offs like cache invalidation, cost, and consistency, and relate to Salesforce's multi-tenant architecture.

Pro tip: Mention that CDNs are not just for static assets—they can also accelerate dynamic content via edge computing and optimized routing, which is crucial for API-heavy platforms like Salesforce.

1. Define CDN and core purpose

Explain that a CDN is a network of edge servers that cache and serve content from locations closer to users, reducing latency and origin load.

2. Describe request routing

Detail how DNS or anycast routes user requests to the nearest edge server, and how the edge checks its cache for the requested content.

3. Explain cache hit/miss and origin fetch

If cached (hit), the edge serves content immediately; if not (miss), it fetches from the origin, caches it, and then serves it to the user.

4. Discuss caching strategies and invalidation

Cover TTL, cache-control headers, purging, and versioning to manage stale content, especially for dynamic or frequently updated resources.

5. Highlight trade-offs and Salesforce context

Address trade-offs like cost, complexity, and consistency, and how CDNs benefit multi-tenant SaaS by offloading traffic and improving global performance.

Key Points to Mention

  • Edge servers and points of presence (PoPs) for reduced latency
  • Cache hit ratio and its impact on origin offload
  • TTL, cache-control headers, and invalidation techniques (e.g., purging, versioned URLs)
  • Dynamic content acceleration via edge computing and optimized routes
  • Security benefits: DDoS mitigation, WAF, and TLS termination at the edge
  • Cost considerations: bandwidth pricing, storage, and request fees

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.