This one sounds straightforward but I think a lot of people trip up by spending too long on what the original plan was instead of getting to the pivot.
Use a STAR-based narrative that focuses on your diagnostic process: how you detected the approach was failing, the data or signals that confirmed it, the alternatives you weighed (including trade-offs), and the measurable outcome. Emphasize your adaptability and technical judgment, not just the final solution.
Pro tip: Show that you involved the team and stakeholders in the pivot decision—interviewers at Remitly value collaboration and transparency, especially when changing course under uncertainty.
Briefly describe the project, your role, and why the original approach was chosen. Keep it concise so you can spend more time on the pivot.
Explain the specific metrics, feedback, or technical blockers that made you realize the approach wasn't working. Be concrete about how you validated the problem.
List 2-3 options you considered, including their pros and cons. Highlight how you evaluated them against constraints like time, scalability, and maintainability.
Explain which option you chose and why, how you communicated the change, and what steps you took to implement it while managing risks.
Quantify the results (e.g., performance improvement, reduced bugs) and reflect on what you learned about adaptability and technical decision-making.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.