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Zillow·Software Engineer·Onsite - Behavioral / Leadership·Intermediate

Intermediate
Jun 2026

Summary

Behavioral round for a bizops role at Zillow. Just one question from what I can tell, focused on their 'Include and Empower' core value. Pretty standard culture-fit territory.

Questions Asked (1)

Q1

Describe a situation where you embraced a new or unfamiliar way of thinking.

Adaptability & AmbiguityCross-functional Alignment
Author's notes

This is basically a culture value question dressed up as a behavioral one.

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Suggested Approach

Choose a specific instance where you had to adopt a new mindset or methodology, such as learning a new technology or adapting to a different team process. Use the STAR method to structure your answer, emphasizing how you recognized the need for change, how you adapted, and the positive outcome. Highlight the impact on your work and collaboration with others.

Pro tip: Show that you not only embraced the new way of thinking but also influenced others to do the same, demonstrating leadership and cross-functional alignment. Quantify the results if possible to make your answer more compelling.

1. Set the Context

Briefly describe the situation, including the project, team, and why a new way of thinking was needed. Mention any challenges or ambiguities that prompted the shift.

2. Describe the New Approach

Explain the unfamiliar mindset or method you had to adopt, such as a new programming paradigm, design pattern, or collaborative process. Clarify why it was initially outside your comfort zone.

3. Detail Your Actions

Outline the steps you took to embrace and learn the new approach, such as researching, seeking mentorship, or experimenting. Highlight how you overcame obstacles and adjusted your thinking.

4. Share the Outcome

Describe the results of your adaptation, including any improvements in code quality, team efficiency, or project success. Quantify if possible.

5. Reflect and Connect

Summarize what you learned and how it has influenced your ongoing approach to software engineering. Connect it to Zillow's values or the role's requirements.

Key Points to Mention

  • A specific example of adopting a new technology or methodology (e.g., switching from monolithic to microservices, adopting Agile, learning a new language).
  • How you recognized the need for change and overcame initial resistance or discomfort.
  • The steps you took to learn and apply the new approach, including collaboration with cross-functional teams.
  • The positive impact on the project, team, or product, with measurable results if possible.
  • How you encouraged or influenced others to embrace the new way of thinking.
  • What you learned from the experience and how it shapes your current approach to software engineering.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.