I fumbled around talking about accessibility and inclusive design for a bit, which felt safe but also kind of hollow.
Frame your answer around Amazon's customer obsession and scale, showing how design decisions ripple from individual users to society. Use a specific example to illustrate both positive and negative impacts, and how you mitigate risks. Conclude by tying it back to Amazon's leadership principles and long-term thinking.
Pro tip: Emphasize that as a software engineer, you influence product design through technical decisions, and show you consider second-order effects like accessibility, privacy, and environmental impact.
Clarify what 'broader impact' means: societal, environmental, economic, and ethical effects beyond immediate users.
Explain how Amazon's massive user base amplifies both positive and negative consequences, making responsible design critical.
Share a specific project where you considered broader impact, such as optimizing for accessibility or reducing data collection.
Describe how you identify and address potential harms, like user research, ethical reviews, or iterative testing.
Link your approach to Amazon's leadership principles, especially Customer Obsession and Think Big, showing alignment with company values.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.