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Amazon·Product Manager·Onsite - Product Sense / Strategy·Intermediate

Intermediate
Jun 2026

Summary

PM interview at Amazon with a product strategy question about the video service business. Pretty sparse on details but the core question was a classic keep-or-cut framing.

Questions Asked (1)

Q1

For Amazon's video streaming service, would you recommend continuing to offer it or shutting it down? Walk through your reasoning.

Product StrategyPricing & MonetizationRoadmap Prioritization
Author's notes

This is the kind of question where you can spiral fast if you don't anchor on a framework early.

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AI HintsAI Generated

Suggested Approach

Frame the decision as a strategic portfolio question: evaluate Amazon's video streaming service against its role in the broader Amazon ecosystem, not just as a standalone P&L. Weigh strategic benefits (Prime retention, data, advertising, content synergies) against costs and opportunity costs, then recommend a path forward (continue, shut down, or transform) with clear criteria and metrics.

Pro tip: Show that you understand Amazon's flywheel: video streaming isn't just entertainment—it's a tool to acquire and retain Prime members who spend more across Amazon. Quantify the impact where possible (e.g., Prime member lifetime value, churn reduction) to demonstrate business acumen.

1. Clarify the objective and scope

Define what 'continuing' or 'shutting down' means: fully exit, spin off, or restructure? Align on the primary goal—maximizing shareholder value, accelerating growth, or improving profitability—and the time horizon.

2. Assess strategic value to Amazon

Evaluate how the service supports Amazon's ecosystem: Prime membership acquisition/retention, cross-selling (retail, AWS, advertising), data collection, and competitive positioning against Netflix, Disney+, etc.

3. Analyze financial performance and unit economics

Review revenue (subscriptions, ads), costs (content, technology, marketing), and profitability. Consider customer lifetime value, churn, and marginal contribution of streaming to Prime.

4. Evaluate alternatives and opportunity costs

Compare continuing vs. shutting down vs. other options (e.g., ad-supported tier, licensing content, partnering). Consider what Amazon could do with the capital and management attention if it exits.

5. Make a recommendation with metrics and risks

Based on the analysis, recommend a course of action. Define success metrics (e.g., Prime churn reduction, ad revenue growth) and outline key risks and mitigation strategies.

Key Points to Mention

  • Prime flywheel: video streaming drives Prime subscriptions, which increase retail spending and loyalty.
  • Content investment strategy: balance original content (e.g., The Lord of the Rings) vs. licensed content to manage costs and differentiation.
  • Advertising potential: growing ad-supported tier can offset content costs and leverage Amazon's ad platform.
  • Competitive landscape: intense competition from Netflix, Disney+, and others; need for differentiation and scale.
  • Synergies with other Amazon businesses: AWS for streaming infrastructure, retail for bundling, and data for personalization.
  • Financial discipline: evaluate ROI on content spend and consider alternative models (e.g., licensing, partnerships) to reduce risk.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.