← Microsoft Interview Insights
I went straight to features and kind of skipped over who the customer actually was, which I regret.
Start by clarifying the goal and constraints of the touchscreen table, then segment users (diners, staff, restaurant owners) and prioritize their needs. Propose a high-level solution that addresses key use cases, and discuss how you would validate and iterate based on metrics and feedback.
Pro tip: Emphasize that the table must enhance the dining experience without being intrusive; consider environmental factors like spills, lighting, and noise, and how the hardware integrates with existing restaurant POS systems.
Ask questions to understand the restaurant type, target users, budget, and technical constraints. Define what success looks like (e.g., increased order size, faster turnover, improved customer satisfaction).
Segment users into diners, waitstaff, and restaurant owners. Map out key use cases such as browsing menus, placing orders, paying bills, and accessing entertainment.
Based on use cases, list functional and non-functional requirements: durability, ease of cleaning, multi-touch, integration with POS, accessibility, and privacy.
Describe the table's hardware (size, materials, sensors) and software (UI, features, connectivity). Explain how it fits into the restaurant ecosystem and enhances the dining experience.
Outline a plan for prototyping, user testing, and gathering metrics. Discuss how you would measure success and iterate based on feedback and data.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.