← Hippocratic AI Interview Insights
Start by clarifying requirements and assumptions, then outline a modular system design that separates data ingestion, scheduling logic, and output presentation. Emphasize handling time zones, concurrency, and scalability, and discuss trade-offs between simplicity and extensibility. Conclude with a CLI demo plan and optional UI considerations.
Pro tip: Demonstrate awareness of real-world complexities like daylight saving time and varying call durations, and propose a configurable, testable architecture. This shows maturity beyond a naive implementation.
Ask questions to understand the CSV schema, call requirements, and constraints (e.g., call durations, agent availability, time zone handling). State assumptions explicitly to avoid ambiguity.
Define how to parse the CSV, validate data, and represent call requirements (e.g., per customer, per hour). Consider using a database or in-memory structures for flexibility.
Outline an algorithm to compute hour-by-hour staffing needs, aggregating total and per-customer requirements. Discuss handling of overlapping calls, peak times, and time zone conversion to Pacific.
Describe a CLI interface that takes CSV input and outputs staffing needs (e.g., table or JSON). Mention a simple UI (e.g., web dashboard) as a bonus, focusing on core functionality first.
Address trade-offs between accuracy and performance, and how the design scales with more customers or finer time granularity. Mention testing and error handling.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.