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Meta·Software Engineer·Onsite - System Design / Architecture·Senior

Senior
Apr 2026

Summary

Meta system design round focused entirely on a ticketing platform, the kind of question that sounds scoped until you realize they want you to cover everything from data models to flash sale queuing in 45 minutes. Dense but fair.

Questions Asked (5)

Q1

Design a ticketing system that supports event browsing, seat selection with holds, checkout, and refunds.

System DesignData ModelingTechnical Trade-offs
Author's notes

I jumped straight into the data model before clarifying scale and that was a mistake.

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AI HintsAI Generated

Suggested Approach

Start by clarifying functional and non-functional requirements, then sketch a high-level architecture that separates read-heavy browsing from transactional seat holds and checkout. Dive deep into the seat hold mechanism, ensuring atomicity and concurrency control, and discuss trade-offs between consistency, latency, and cost.

Pro tip: Emphasize idempotency and distributed locking for seat holds to prevent double-booking, and discuss how to handle expired holds gracefully with a background sweeper or TTL-based eviction.

1. Clarify Requirements and Scope

Ask about scale (events, users, concurrent holds), consistency needs (strong vs eventual), and refund policies. Define core entities: events, venues, seats, holds, orders, payments, refunds.

2. High-Level Architecture

Propose a microservices or modular monolith design with separate services for event catalog, seat inventory, booking, payment, and refunds. Use a CDN and cache for event browsing, and a relational or NewSQL database for transactional integrity.

3. Seat Hold and Concurrency Control

Design a seat hold system using distributed locks (e.g., Redis Redlock) or optimistic concurrency with versioning. Ensure holds are atomic, have a TTL, and are released on expiry or checkout completion.

4. Checkout and Payment Flow

Outline a saga or two-phase commit pattern to coordinate payment and seat reservation. Use idempotent APIs and handle failures with compensating transactions (e.g., release hold if payment fails).

5. Refunds and Post-Booking Operations

Describe refund processing: validate eligibility, reverse payment, release seats back to inventory, and update order status. Discuss asynchronous processing and reconciliation.

Key Points to Mention

  • Idempotency keys for hold, checkout, and refund APIs to prevent duplicate operations.
  • Distributed locking or optimistic concurrency control to avoid double-booking seats.
  • TTL-based expiration for seat holds with a background job to clean up expired holds.
  • Trade-offs between strong consistency (for seat inventory) and eventual consistency (for browsing).
  • Saga pattern or two-phase commit for coordinating payment and seat reservation across services.
  • Handling refunds: eligibility rules, payment reversal, seat release, and asynchronous reconciliation.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle seat reservation consistency to prevent double-booking across concurrent users?

System DesignTechnical Trade-offsAlgorithms & Data Structures
Author's notes

This is where I spent the most time.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements and constraints, such as scale, latency, and consistency needs. Then, propose a solution that uses a combination of database transactions, locking mechanisms, and possibly distributed coordination to ensure atomic seat reservation. Discuss trade-offs between consistency, availability, and performance, and consider optimizations like optimistic concurrency control or seat holds.

Pro tip: Demonstrate awareness of real-world constraints by mentioning how you would handle failures and retries, and how you would monitor and alert on double-booking attempts. Also, relate your solution to Meta's scale and existing infrastructure, such as using TAO or Zookeeper for coordination.

1. Clarify Requirements

Ask questions to understand the scale (e.g., number of seats, concurrent users), consistency requirements (strong vs. eventual), and latency expectations. This shows you can tailor the solution to the specific context.

2. Choose a Consistency Model

Decide between strong consistency (e.g., using transactions with serializable isolation) and optimistic concurrency control (e.g., versioning). Explain why strong consistency is typically needed to prevent double-booking.

3. Design the Reservation Mechanism

Propose a concrete approach: e.g., use a database with ACID transactions, row-level locks, or a distributed lock service. Describe how a user's request would atomically check and update seat status.

4. Address Scalability and Fault Tolerance

Discuss how to scale the solution (e.g., sharding by event or seat section) and handle failures (e.g., retries, idempotency, timeouts). Mention monitoring and alerting for anomalies.

5. Evaluate Trade-offs

Compare alternatives like pessimistic vs. optimistic locking, and discuss their impact on throughput, latency, and user experience. Conclude with a recommended approach.

Key Points to Mention

  • ACID transactions and isolation levels (e.g., serializable) to ensure atomicity
  • Optimistic concurrency control with version numbers or timestamps
  • Pessimistic locking and its impact on performance and deadlocks
  • Distributed locking using services like Zookeeper, etcd, or Redis
  • Idempotent operations and retry mechanisms to handle failures
  • Sharding or partitioning strategies to scale horizontally

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

How would you architect the system to handle flash sale traffic spikes without degrading the experience for all users?

System DesignTechnical Trade-offs
Author's notes

Virtual waiting room was the first thing I said and they seemed fine with that.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements and scale, then propose a multi-layered architecture that isolates flash sale traffic from normal traffic. Focus on techniques like caching, queueing, rate limiting, and graceful degradation to protect the overall system.

Pro tip: Emphasize the importance of load shedding and backpressure to prevent cascading failures, and discuss how to prioritize critical user flows during spikes.

1. Clarify Requirements and Scale

Ask questions to understand expected traffic volume, flash sale duration, and business impact. Define what 'degrading experience' means for different user segments.

2. Design for Isolation and Prioritization

Propose separating flash sale traffic from normal traffic using dedicated services or queues. Prioritize critical paths like browsing and checkout for all users.

3. Implement Scalable and Resilient Components

Use caching (CDN, Redis), asynchronous processing (message queues), and auto-scaling to handle load. Apply rate limiting and circuit breakers to prevent overload.

4. Plan for Graceful Degradation

Define fallback mechanisms such as static content, simplified UI, or waiting rooms. Ensure non-essential features are disabled under high load.

5. Monitor and Iterate

Set up real-time monitoring and alerts for key metrics. Be prepared to adjust strategies based on live traffic patterns.

Key Points to Mention

  • Load shedding and backpressure to protect core services
  • Caching strategies (CDN, Redis) to reduce database load
  • Asynchronous processing with message queues (e.g., Kafka, SQS)
  • Rate limiting and throttling per user or IP
  • Graceful degradation and fallback UIs
  • Auto-scaling and capacity planning

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

Walk through the payment integration, specifically how you'd handle retries and avoid charging a user twice.

API & IntegrationsSystem Design
Author's notes

Idempotency keys, pretty standard.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and constraints, then describe a robust payment flow with idempotency and retry mechanisms. Emphasize how you prevent double charges through idempotency keys, state management, and reconciliation.

Pro tip: Mention that you would use idempotency keys on every payment request and store them with a unique constraint to ensure exactly-once processing. Also, discuss the importance of handling edge cases like network timeouts and partial failures.

1. Clarify Requirements and Constraints

Ask about expected scale, payment providers, and failure scenarios. Confirm that the goal is to avoid double charges while ensuring payments eventually succeed.

2. Design the Payment Flow with Idempotency

Describe how each payment request includes a unique idempotency key generated by the client. The server stores this key and ensures that repeated requests with the same key return the same result without recharging.

3. Implement Retry Logic with Exponential Backoff

Explain that retries should be safe and only occur for transient errors. Use exponential backoff with jitter, and ensure retries are idempotent by reusing the same idempotency key.

4. Handle State and Reconciliation

Discuss maintaining a payment state machine (e.g., pending, succeeded, failed) and reconciling with the payment provider's records to detect and resolve discrepancies.

5. Monitor and Alert

Mention setting up monitoring for retry rates, duplicate charge attempts, and reconciliation failures. Alert on anomalies to quickly address issues.

Key Points to Mention

  • Idempotency keys to uniquely identify payment requests and prevent duplicate processing.
  • Retry strategies: exponential backoff with jitter, limited retries, and only for transient errors.
  • State management: tracking payment status and ensuring consistency across services.
  • Reconciliation with payment provider to detect and correct discrepancies.
  • Handling network timeouts and partial failures gracefully.
  • Using database transactions and unique constraints to enforce idempotency.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

How would you partition your data storage to scale across many concurrent events?

System DesignData ModelingTechnical Trade-offs
Author's notes

Partitioning by event ID was the obvious answer and I said it immediately.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements: data volume, event rate, query patterns, and consistency needs. Then propose a partitioning strategy that balances write scalability and read efficiency, such as partitioning by a high-cardinality key like user ID or event time, and discuss how to handle hotspots and rebalancing. Finally, explain trade-offs between different partitioning schemes and how they affect latency, throughput, and operational complexity.

Pro tip: Demonstrate awareness of real-world constraints by mentioning that partitioning alone isn't enough—you also need to consider replication, indexing, and query routing to avoid bottlenecks. Also, proactively discuss how you would monitor and rebalance partitions as data grows.

1. Clarify Requirements and Constraints

Ask about data volume, event rate, read/write ratio, latency requirements, and consistency needs to tailor your partitioning strategy.

2. Choose a Partitioning Key

Select a key that distributes load evenly and aligns with common query patterns, such as user ID, event type, or time bucket, and explain why.

3. Design the Partitioning Scheme

Decide between hash, range, or composite partitioning, and describe how data will be distributed across nodes or shards.

4. Address Scalability and Hotspots

Explain how to handle uneven load, rebalance partitions, and scale out by adding nodes without downtime.

5. Discuss Trade-offs and Alternatives

Compare your approach with alternatives, highlighting impacts on latency, throughput, consistency, and operational overhead.

Key Points to Mention

  • Consistent hashing to minimize data movement during rebalancing
  • Time-based partitioning for event data with retention policies
  • Composite keys (e.g., user ID + timestamp) to avoid hotspots
  • Replication and sharding for fault tolerance and read scalability
  • Query routing and indexing strategies to maintain performance
  • Monitoring and automated rebalancing to handle growth

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.