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DoorDash·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
Apr 2026

Summary

System design round at DoorDash for a software engineer role. The whole thing was one big scenario about building a charity donation backend, and it went pretty deep into payment flows, data modeling, and operational edge cases. More breadth than I expected for a single question.

Questions Asked (6)

Q1

Design the backend for a 3-day charity donation event supporting millions of donations, ~$100M total volume, 10 charities, and a single third-party payment API. All funds go into one company account and the CFO manually writes checks to charities afterward.

System DesignAPI & IntegrationsData Modeling
Author's notes

This felt manageable at first and then the follow-ups kept coming.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale (e.g., donation rate, peak traffic, payment API limits) to set the stage. Then design a scalable, idempotent donation pipeline with a focus on data integrity and reconciliation, given the manual check-writing process. Finally, discuss trade-offs and potential improvements like automated payouts.

Pro tip: Emphasize idempotency and reconciliation from the start—this shows you understand the criticality of financial transactions and the risks of manual processes. Also, mention how you'd handle the third-party payment API's rate limits and failures gracefully.

1. Clarify Requirements and Scale

Ask questions to understand expected donation rate, peak load, payment API constraints, and charity payout process. Confirm that all funds go to one account and payouts are manual.

2. Design Core Donation Flow

Outline the end-to-end flow: user initiates donation, system processes payment via third-party API, records transaction, and updates charity totals. Ensure idempotency to prevent duplicate charges.

3. Address Scalability and Reliability

Propose a scalable architecture (e.g., load balancers, stateless services, message queues) to handle millions of donations. Include retry mechanisms, circuit breakers, and fallbacks for payment API failures.

4. Ensure Data Integrity and Reconciliation

Design a ledger system with immutable transaction logs. Implement reconciliation between internal records and payment API reports, and provide tools for finance to verify totals before writing checks.

5. Discuss Trade-offs and Improvements

Acknowledge limitations of manual payouts and suggest potential automation. Discuss trade-offs between consistency and availability, and how to handle edge cases like refunds or chargebacks.

Key Points to Mention

  • Idempotency keys for payment requests to avoid duplicate charges
  • Use of a message queue (e.g., Kafka) to decouple donation processing and handle spikes
  • Database design: transactions table with status, amount, charity_id, user_id, and timestamps
  • Reconciliation process: daily settlement reports from payment provider compared with internal records
  • Rate limiting and retry logic for third-party payment API
  • Monitoring and alerting for failed transactions and discrepancies

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle traffic spikes during the final hours of the event, and what does your architecture need to support that?

System DesignTechnical Trade-offs
Author's notes

Went straight to async processing and a queue in front of the payment API calls.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the expected scale and traffic patterns, then propose a multi-layered strategy that combines proactive capacity planning, elastic auto-scaling, and graceful degradation. Emphasize trade-offs between consistency, availability, and cost, and tie your answer back to DoorDash's real-time, location-based delivery system.

Pro tip: Mention that you would simulate the spike with load tests and game days, and pre-scale based on historical data—this shows you think about prevention, not just reaction.

1. Clarify requirements and scale

Ask about expected traffic volume, peak QPS, latency SLOs, and critical user journeys (e.g., order placement, tracking). This ensures your design targets the right bottlenecks.

2. Design for elasticity and redundancy

Propose horizontal scaling with auto-scaling groups, load balancers, and stateless services. Use multi-AZ deployments and caching (e.g., Redis, CDN) to absorb read-heavy traffic.

3. Implement graceful degradation and backpressure

Prioritize essential flows (e.g., checkout) and shed non-critical load (e.g., recommendations). Use rate limiting, circuit breakers, and queues to prevent cascading failures.

4. Plan for data layer scalability

Discuss database sharding, read replicas, and eventual consistency for non-critical data. Consider NoSQL for high write throughput and caching for hot data.

5. Monitor, test, and iterate

Set up real-time monitoring and alerting. Conduct load tests and chaos experiments to validate the system's behavior under spike conditions.

Key Points to Mention

  • Auto-scaling and horizontal scaling of stateless services
  • Caching strategies (CDN, Redis) to reduce database load
  • Graceful degradation and prioritization of critical user flows
  • Database scaling techniques: sharding, read replicas, and eventual consistency
  • Rate limiting, circuit breakers, and backpressure to handle overload
  • Load testing and chaos engineering to validate spike readiness

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

Walk through how you'd reconcile your internal donation records against what the payment provider actually processed.

System DesignAPI & IntegrationsRoot Cause Analysis
Author's notes

This is where I felt most comfortable.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the scope and data sources, then describe a systematic reconciliation process that compares internal records with provider reports, identifies discrepancies, and resolves them. Emphasize automation, idempotency, and auditability to ensure accuracy and scalability.

Pro tip: Mention the importance of using a unique transaction identifier and handling timezone differences, as these are common pitfalls in payment reconciliation. Also, highlight the need for a reconciliation dashboard to monitor discrepancies over time.

1. Define Scope and Data Sources

Identify which internal systems (e.g., donation service, database) and external provider reports (e.g., Stripe, PayPal) are involved. Clarify the time range and transaction types to reconcile.

2. Extract and Normalize Data

Pull internal donation records and provider transaction reports. Normalize fields such as transaction ID, amount, currency, timestamp, and status to enable accurate comparison.

3. Match and Identify Discrepancies

Join records on a unique transaction ID (or a composite key). Categorize discrepancies: missing internally, missing externally, amount mismatches, status mismatches, and duplicates.

4. Investigate and Resolve Discrepancies

For each discrepancy type, determine root cause (e.g., timing issues, failed webhooks, currency conversion errors). Apply fixes such as reprocessing, manual adjustments, or updating internal records.

5. Automate and Monitor

Implement a scheduled reconciliation job with alerting for discrepancies. Build a dashboard to track reconciliation metrics and ensure ongoing accuracy.

Key Points to Mention

  • Use of unique transaction identifiers (e.g., payment intent ID) for matching
  • Handling timezone and timestamp precision differences
  • Idempotency in payment processing to avoid duplicates
  • Automated reconciliation with scheduled jobs and alerts
  • Audit trail and logging for compliance and debugging
  • Scalability considerations for high-volume transactions

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

How would you model failed charges and refunds in your data schema?

Data ModelingTechnical Trade-offs
Author's notes

I went with a status enum on the donation row plus a separate events table for state transitions.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the business requirements and constraints, then propose a schema that separates charges, refunds, and failures into distinct entities with clear relationships. Emphasize trade-offs between normalization, query performance, and auditability, and discuss how the design supports idempotency and reconciliation.

Pro tip: Demonstrate awareness of real-world payment complexities like partial refunds, multiple refund attempts, and chargebacks, and explain how your schema handles these without data duplication or inconsistency.

1. Clarify requirements and constraints

Ask about expected query patterns, data volume, consistency needs, and integration with payment providers. This shows you tailor the schema to actual use cases.

2. Identify core entities and relationships

Define entities like Charge, Refund, and Failure, and their relationships (e.g., one charge can have multiple refunds). Consider whether failures are separate entities or states of a charge.

3. Design the schema with trade-offs

Propose tables/collections with fields, keys, and indexes. Discuss normalization vs. denormalization, and how to handle partial refunds and multiple failures.

4. Address idempotency and auditability

Explain how to prevent duplicate charges/refunds using idempotency keys and how to maintain an audit trail for reconciliation and debugging.

5. Discuss scalability and evolution

Mention how the schema supports high write throughput, archival, and future changes like new payment methods or refund types.

Key Points to Mention

  • Separate tables for charges, refunds, and failures to maintain clear semantics and avoid nulls.
  • Use idempotency keys to ensure exactly-once processing of charges and refunds.
  • Support partial refunds by allowing multiple refund records linked to a charge, each with its own amount and status.
  • Model failures as events or states with error codes and retry logic, possibly in a separate table for analysis.
  • Consider denormalizing some fields for query performance, but balance with data integrity.
  • Ensure the schema supports reconciliation with external payment providers through timestamps and external IDs.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

What does the audit trail look like for the manual step where the CFO issues checks to charities after the event?

System DesignData Modeling
Author's notes

Blanked for a second here.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the manual process and the need for an audit trail, then propose a data model that captures each check issuance with immutable records, including who, what, when, and why. Discuss how to ensure integrity, traceability, and compliance, and how the system can support reconciliation and reporting.

Pro tip: Emphasize that even manual steps should be logged automatically where possible, and that the audit trail should be designed to be tamper-evident and easily auditable by internal and external parties.

1. Clarify the Process

Ask questions to understand the manual check issuance workflow: who initiates, who approves, what data is captured, and what systems are involved.

2. Define Audit Requirements

Identify what needs to be recorded for compliance, reconciliation, and dispute resolution, such as check details, approver identity, timestamps, and supporting documents.

3. Design the Data Model

Propose a schema for audit records that includes fields like check ID, amount, payee, issuer, timestamp, status, and links to related events or documents.

4. Ensure Integrity and Traceability

Discuss mechanisms to make the audit trail immutable and verifiable, such as append-only logs, cryptographic hashing, and access controls.

5. Support Reconciliation and Reporting

Explain how the audit trail can be queried to reconcile payments, generate reports, and provide evidence during audits.

Key Points to Mention

  • Immutable, append-only audit log with timestamps and user IDs
  • Capture of check details: payee, amount, check number, date, memo
  • Approval workflow and segregation of duties
  • Integration with accounting systems for reconciliation
  • Tamper-evident mechanisms like cryptographic hashing or digital signatures
  • Retention policy and compliance with financial regulations

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q6

How would you generate per-charity reporting throughout and after the event?

Product Analytics & MetricsSystem Design
Author's notes

Kept it simple: aggregate queries on the donations table grouped by charity ID, filtered by status = 'succeeded'.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements: what metrics are needed per charity, what is the expected scale, and what are the latency and accuracy requirements. Then propose a data pipeline that captures events in real-time, aggregates them per charity, and stores them for both real-time dashboards and post-event reporting. Emphasize scalability, fault tolerance, and data consistency.

Pro tip: Mention the importance of defining a clear event schema and using a unique charity identifier across all systems to avoid data discrepancies. Also, discuss how you would handle late-arriving data and ensure exactly-once processing.

1. Clarify Requirements

Ask questions to understand what metrics are needed (e.g., donations, orders, user engagement), the expected volume of events, and the required latency for real-time vs. batch reporting.

2. Design Data Collection

Propose an event-driven architecture where all relevant user actions are logged with a charity ID. Use a message queue like Kafka to ingest events reliably and scale horizontally.

3. Real-time Aggregation

Use a stream processing framework (e.g., Flink, Spark Streaming) to compute per-charity metrics in real-time. Store results in a fast-access store like Redis or a time-series database for live dashboards.

4. Batch Processing for Historical Reporting

Periodically (e.g., hourly or daily) run batch jobs (e.g., Spark) over raw event data stored in a data lake (e.g., S3) to generate accurate, comprehensive reports and handle late data.

5. Data Serving and Visualization

Expose aggregated data via APIs for internal and external consumers. Use a BI tool (e.g., Tableau) for post-event analysis and ensure data consistency between real-time and batch layers.

Key Points to Mention

  • Event schema design with charity_id as a key field
  • Use of Kafka for scalable event ingestion
  • Stream processing for real-time metrics (e.g., Flink)
  • Lambda architecture for combining real-time and batch views
  • Data storage choices: Redis for real-time, S3 for raw data, Redshift for analytics
  • Handling late data and ensuring exactly-once semantics
  • API design for serving per-charity reports
  • Monitoring and alerting on data pipeline health

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.