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Openai·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
Jul 2026

Summary

System design round at OpenAI for a software engineering role, one massive question covering basically every dimension of a payment platform. The scope was genuinely intimidating and I don't think I covered everything they wanted.

Questions Asked (1)

Q1

Design a scalable payment system that supports peer-to-peer transfers, merchant card and digital wallet payments, refunds, chargebacks, and full transaction history, including integration with external payment rails.

System DesignTechnical Trade-offsAPI & Integrations
Author's notes

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale, then outline a high-level architecture with core services like payment processing, ledger, and external integrations. Dive into key components such as idempotency, consistency, and fault tolerance, and discuss trade-offs for scalability and reliability.

Pro tip: Emphasize idempotency and exactly-once processing for financial transactions, and discuss how you'd handle reconciliation with external rails to ensure data integrity.

1. Clarify Requirements and Scale

Ask questions to understand expected transaction volume, latency requirements, consistency needs, and supported payment methods. Define functional and non-functional requirements.

2. High-Level Architecture

Sketch a service-oriented architecture with components for payment processing, ledger, wallet management, and external integrations. Consider using event-driven patterns for scalability.

3. Deep Dive into Key Components

Detail the design of critical parts: idempotent APIs, distributed transactions, ledger design for double-entry accounting, and handling of refunds/chargebacks.

4. Scalability and Reliability

Discuss partitioning, replication, caching, and asynchronous processing. Address failure modes, retries, and reconciliation with external rails.

5. Trade-offs and Evolution

Highlight trade-offs between consistency and availability, latency and durability, and how the system can evolve with changing requirements.

Key Points to Mention

  • Idempotency keys to prevent duplicate transactions
  • Double-entry ledger for accurate accounting and auditability
  • Event sourcing or CQRS for transaction history and scalability
  • Integration patterns with external payment rails (e.g., webhooks, polling, reconciliation)
  • Handling of chargebacks and refunds with state machines
  • Security considerations: PCI compliance, encryption, fraud detection

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.