Wasn't expecting a case about a competitor's subscription product.
Start by acknowledging that you don't have internal data, then structure your answer around the key product, pricing, and market changes Amazon made in 2008-2009. Use a hypothesis-driven approach to identify the most likely drivers, such as the launch of Amazon Prime for Students, the economic recession, and improvements to the service.
Pro tip: Show that you can think like a product analyst by quantifying the potential impact of each driver and prioritizing them based on available evidence. Also, mention that you would validate these hypotheses with A/B tests or cohort analysis if you had access to data.
Confirm the time period and that the focus is on Amazon Prime subscribers in the US. Acknowledge that without internal data, you'll reason from public information and product changes.
Brainstorm categories of drivers: product changes (e.g., new features, pricing), market events (e.g., recession), competitive landscape, and marketing efforts.
For each driver, explain how it could have contributed to subscriber growth, using logic and any known facts. Prioritize drivers with the largest potential impact.
Combine the drivers into a coherent narrative, highlighting the most significant ones and how they interacted (e.g., recession made free shipping more valuable, and Amazon capitalized on it).
Suggest how you would validate these hypotheses with data (e.g., cohort analysis, A/B tests) and what metrics you would track (e.g., conversion rate, retention).
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.