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Openai·Software Engineer·Onsite - System Design / Architecture·Senior

Senior
May 2026

Summary

System design round at OpenAI for a software engineer role, focused entirely on building a Slack-like messaging system. The interviewer went pretty deep on edge cases I didn't fully anticipate going in.

Questions Asked (4)

Q1

Design a messaging system like Slack, focusing on sending and receiving messages at scale.

System DesignTechnical Trade-offs
Author's notes

Went with WebSocket for real-time delivery, which felt like the right call.

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AI HintsAI Generated

Suggested Approach

Start by clarifying functional and non-functional requirements, then design a high-level architecture that separates concerns (e.g., message ingestion, storage, delivery). Dive into scaling strategies for each component, discussing trade-offs between consistency, latency, and cost.

Pro tip: Emphasize idempotency and exactly-once semantics for message delivery, as these are critical for reliability at scale. Also, discuss how to handle message ordering per conversation, which is a common pitfall.

1. Clarify Requirements

Ask questions to understand scale (users, messages per second), features (group chats, presence, search), and non-functional needs (latency, consistency, availability).

2. High-Level Design

Sketch the main components: clients, API gateway, message service, storage (e.g., Cassandra for messages, Redis for presence), and real-time delivery (WebSockets).

3. Deep Dive into Scaling

Explain how to partition messages (by channel ID), replicate for fault tolerance, and use queues (Kafka) to decouple producers and consumers. Discuss fan-out strategies for group messages.

4. Address Trade-offs

Compare consistency models (strong vs. eventual), storage options (SQL vs. NoSQL), and delivery guarantees (at-least-once vs. exactly-once). Justify choices based on requirements.

5. Handle Edge Cases

Discuss offline users, message ordering, deduplication, and failure recovery (e.g., retries, dead-letter queues).

Key Points to Mention

  • Partitioning messages by channel ID to ensure ordering and scalability
  • Using WebSockets for real-time bidirectional communication
  • Leveraging a distributed message queue (e.g., Kafka) for reliable ingestion and fan-out
  • Storing messages in a distributed database like Cassandra with appropriate replication
  • Implementing idempotent message processing to avoid duplicates
  • Using presence service (e.g., Redis) to track online status and optimize delivery

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle message ordering in a distributed messaging system?

System DesignData Modeling
Author's notes

Sequence numbers came up naturally when I was talking about missed messages, so I leaned into that for ordering too.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements: what ordering guarantees are needed (global vs per-key), what consistency model is acceptable, and what trade-offs are tolerable. Then propose a design that uses partitioning with per-partition ordering, and discuss mechanisms like sequence numbers, idempotent consumers, and deduplication to handle out-of-order or duplicate messages.

Pro tip: Emphasize that strict global ordering is often unnecessary and can be a scalability bottleneck; instead, focus on per-key ordering and idempotency to achieve correctness without sacrificing throughput.

1. Clarify requirements and constraints

Ask about the required ordering guarantees (global, per-key, causal), the expected scale, latency, and consistency needs. This ensures you design the right solution for the problem.

2. Choose a partitioning strategy

Partition messages by a key (e.g., user ID, conversation ID) to ensure all messages for that key go to the same partition, preserving order within that key. This avoids global coordination.

3. Assign sequence numbers and handle out-of-order delivery

Use monotonically increasing sequence numbers per partition or per key. Consumers can buffer and reorder messages based on these numbers, or use watermarks to handle late arrivals.

4. Ensure idempotency and deduplication

Design consumers to be idempotent and include deduplication logic (e.g., message IDs) to handle duplicates and retries without violating ordering semantics.

5. Discuss trade-offs and alternatives

Compare approaches like total order broadcast (e.g., ZooKeeper, Raft) versus per-key ordering, and explain when each is appropriate. Mention monitoring and failure recovery.

Key Points to Mention

  • Partitioning by key to achieve per-key ordering while scaling horizontally
  • Sequence numbers and consumer-side reordering buffers
  • Idempotent consumers and deduplication to handle at-least-once delivery
  • Trade-offs between global ordering (e.g., via consensus) and per-key ordering
  • Handling out-of-order messages due to network delays or retries
  • Monitoring and alerting for ordering violations and consumer lag

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

If a client's WebSocket connection drops, how do you ensure they don't miss messages?

System DesignTechnical Trade-offs
Author's notes

This is where I felt most comfortable.

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AI HintsAI Generated

Suggested Approach

Start by acknowledging the problem: WebSocket connections are inherently unreliable, so you need a mechanism to track and replay missed messages. Then propose a solution using sequence numbers and a durable message store, and discuss trade-offs like storage cost, latency, and complexity.

Pro tip: Mention that you would use a monotonic sequence number per connection and store messages in a durable log (like Kafka) with a retention policy, and that the client should send its last received sequence number on reconnect to fetch missed messages. This shows you understand both the protocol and system design aspects.

1. Clarify requirements and constraints

Ask about message delivery guarantees (at-least-once, exactly-once), message volume, latency requirements, and client capabilities. This shows you consider the context before designing.

2. Design a message tracking mechanism

Propose assigning a unique, monotonically increasing sequence number to each message per client or per channel. The client acknowledges the last received sequence number.

3. Implement durable storage and replay

Store messages in a durable, ordered log (e.g., Kafka, Redis Streams, or a database) with a retention period. On reconnect, the client sends its last sequence number, and the server replays all messages after that.

4. Handle edge cases and trade-offs

Discuss scenarios like long disconnections exceeding retention, duplicate messages, and ordering. Mention trade-offs: storage cost vs. reliability, latency vs. consistency, and complexity vs. simplicity.

5. Summarize and propose next steps

Conclude with a recommended approach (e.g., sequence numbers + Kafka) and suggest monitoring, testing, and fallback mechanisms (e.g., REST API for missed messages).

Key Points to Mention

  • Sequence numbers or message IDs for tracking delivery
  • Durable message store (e.g., Kafka, Redis Streams, database) with retention
  • Client sends last received sequence number on reconnect
  • At-least-once vs. exactly-once delivery semantics
  • Trade-offs: storage cost, latency, complexity, and retention limits
  • Fallback mechanisms (e.g., REST endpoint to fetch missed messages)

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

What are the tradeoffs involved in designing the notification system for a messaging app?

System DesignTechnical Trade-offs
Author's notes

Push vs pull, batching to reduce noise, per-user preferences.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements and constraints of the notification system, such as scale, latency, delivery guarantees, and user experience goals. Then, systematically discuss the key trade-offs across dimensions like push vs pull, real-time vs batching, reliability vs cost, and privacy vs personalization. Conclude by proposing a balanced design that aligns with the product priorities.

Pro tip: Acknowledge that trade-offs are context-dependent and often involve business considerations; for example, at OpenAI, balancing user engagement with privacy and cost is crucial. Show maturity by discussing how you would measure and iterate on these trade-offs post-launch.

1. Clarify Requirements

Ask questions to understand the scale (e.g., millions of users), latency requirements (real-time vs eventual), delivery guarantees (at-least-once, exactly-once), and user expectations (e.g., read receipts, typing indicators).

2. Identify Key Trade-off Dimensions

Outline the main dimensions such as push vs pull, real-time vs batching, reliability vs cost, and privacy vs personalization. Explain each briefly.

3. Analyze Trade-offs per Dimension

For each dimension, discuss the pros and cons. For example, push notifications reduce latency but increase server load and battery usage; batching saves resources but delays delivery.

4. Propose a Balanced Design

Suggest a hybrid approach that leverages strengths of both sides, such as using push for real-time messages and pull for less urgent notifications, or implementing a tiered priority system.

5. Discuss Evaluation and Iteration

Mention how to measure success (e.g., delivery latency, user engagement, cost per notification) and iterate based on metrics and user feedback.

Key Points to Mention

  • Push vs pull: Push offers low latency but higher server and battery cost; pull is more scalable but introduces delay.
  • Real-time vs batching: Real-time improves user experience but requires more resources; batching reduces load but may cause delays.
  • Reliability vs cost: Guaranteed delivery (e.g., via acknowledgments and retries) increases reliability but adds complexity and cost.
  • Privacy vs personalization: Personalizing notifications may require analyzing user data, which can conflict with privacy regulations and user trust.
  • Scalability and fault tolerance: Design for horizontal scaling, use message queues, and handle failures gracefully (e.g., dead letter queues).
  • User experience: Consider notification fatigue, priority levels, and user control over notification settings.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.