The no-phone constraint is where I should have spent more time upfront but kind of glossed over it and jumped straight into feature ideas.
Start by clarifying the goal and constraints, then segment the problem into user needs (parents, kids, drivers) and operational feasibility. Focus on the core challenge: how to enable unaccompanied rides for kids without phones, and propose app changes that address safety, trust, and usability.
Pro tip: Emphasize that the parent is the primary customer and decision-maker, so the solution must prioritize parental control and real-time visibility over kid-facing features.
Ask clarifying questions to understand the objective (e.g., safety, convenience, market expansion) and constraints (regulations, existing infrastructure, cultural norms in India).
Map out key stakeholders—parents, children, drivers, and Uber—and their needs: parents want safety and control; kids need simplicity; drivers need clear protocols.
Consider safety (verification, tracking), trust (parental consent, driver training), technology (device alternatives), regulations (child transport laws), and operations (pickup/dropoff procedures).
Design features for the parent app (booking, real-time tracking, communication) and alternative kid identification (e.g., QR code, driver PIN) since kids lack phones.
Evaluate trade-offs, prioritize high-impact changes, and outline a phased rollout with safety checks and feedback loops.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.