This is a classic metric drop question but the ad creation workflow angle makes it a bit more layered than your average DAU dip scenario.
Start by clarifying the scope and impact of the drop, then systematically check for internal and external causes, prioritizing recent changes and data anomalies. Communicate findings and next steps to stakeholders throughout the investigation.
Pro tip: Always validate the data first—drops can be due to logging or tracking issues, not actual product problems. Also, consider time-based factors like scheduled jobs or regional outages that align with 10PM.
Ask clarifying questions to understand the metric definition, time zone, and whether the drop is global or segmented. Confirm the exact drop percentage and baseline.
Check if the drop is real by verifying data pipelines, logging, and dashboards. Rule out tracking errors, delayed data, or reporting bugs.
Segment the data by dimensions like region, platform, ad type, and user cohort to localize the issue. Look for patterns that align with the 10PM start time.
Generate potential causes (e.g., code deploy, external outage, policy change) and test them using logs, deployment history, and system health metrics.
Update stakeholders with findings and impact, and if a cause is found, implement a fix or rollback. Document learnings for future incidents.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.