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AWS·Software Engineer·Onsite - Multi Round·Junior

JuniorOffer
Apr 2026Dallas

Summary

Two rounds for an AWS Cloud Support Engineer Intern role, and honestly the second round was way more intense than I expected. The first interviewer was pretty chill, mostly behavioral with a couple of cloud basics, but the principal engineer in round two really grilled me on Linux, networking, and AWS services back to back. Got the offer about two weeks after applying, which was a fast turnaround.

Questions Asked (9)

Q1

What is virtualization?

System DesignTechnical Trade-offs
Author's notes

Pretty foundational question, came in the first round.

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AI HintsAI Generated

Suggested Approach

Start with a clear, concise definition of virtualization as a technology that abstracts physical resources to create isolated virtual environments. Then, connect it to AWS services like EC2 and highlight the benefits such as resource efficiency, isolation, and cost savings. Finally, briefly mention different types of virtualization (e.g., server, storage, network) and their trade-offs.

Pro tip: Tie virtualization directly to AWS's core value proposition—elasticity, multi-tenancy, and cost optimization—to show you understand how it underpins the cloud. Also, mention that while virtualization adds overhead, modern hardware-assisted virtualization (e.g., Intel VT-x, AMD-V) minimizes performance impact.

1. Define virtualization

Explain that virtualization creates an abstraction layer over physical hardware, allowing multiple virtual machines (VMs) or containers to run on a single physical machine.

2. Explain how it works

Describe the role of a hypervisor (Type 1 or Type 2) in managing VMs, and mention that each VM runs its own OS and is isolated from others.

3. Connect to AWS

Give examples of AWS services that rely on virtualization, such as EC2 (VMs), ECS/EKS (containers), and S3 (storage virtualization).

4. Discuss benefits and trade-offs

Highlight benefits like resource utilization, isolation, and cost efficiency, but also mention trade-offs such as performance overhead and complexity.

5. Mention types and evolution

Briefly cover types (server, storage, network) and the evolution from VMs to containers and serverless, showing awareness of modern trends.

Key Points to Mention

  • Hypervisor (Type 1 vs Type 2) and its role
  • Virtual machines vs containers (e.g., EC2 vs ECS/EKS)
  • Resource isolation and multi-tenancy
  • Hardware-assisted virtualization (Intel VT-x, AMD-V)
  • AWS services leveraging virtualization (EC2, S3, VPC)
  • Trade-offs: performance overhead, cost, and management complexity

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

Can you walk me through 5 to 10 AWS services you have worked with or know well?

System DesignTechnical Trade-offs
Author's notes

This one felt open-ended in a way that tripped me up a little.

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AI HintsAI Generated

Suggested Approach

Select 5-7 AWS services you know deeply, and for each, briefly state what it does, how you used it, and a key trade-off or design decision. Group services by architectural layer (compute, storage, database, networking, etc.) to show a holistic understanding of building on AWS.

Pro tip: Since you're interviewing at AWS, emphasize how your service choices reflect AWS Well-Architected principles (e.g., operational excellence, reliability, cost optimization) and mention any experience with newer or less common services to stand out.

1. Select and group services

Choose 5-7 services you can discuss confidently and group them by category (e.g., compute, storage, database, networking, security) to demonstrate breadth.

2. Describe each service concisely

For each service, give a one-sentence description of its purpose and a specific example of how you used it in a project.

3. Highlight trade-offs and decisions

For at least 2-3 services, explain a key trade-off or design decision you made (e.g., choosing Lambda over EC2 for cost, or DynamoDB over RDS for scale).

4. Connect to system design

Show how these services integrate in a system you built, mentioning data flow, scaling, and resilience considerations.

5. Summarize and invite follow-up

Wrap up by reiterating your depth in these services and invite the interviewer to dive deeper into any area.

Key Points to Mention

  • Core compute services like EC2, Lambda, and ECS/EKS, with use cases and trade-offs.
  • Storage and database services such as S3, DynamoDB, and RDS/Aurora, including consistency and scaling considerations.
  • Networking and content delivery: VPC, CloudFront, and Route 53, focusing on security and performance.
  • Monitoring and management: CloudWatch, CloudFormation, and IAM, emphasizing operational excellence and security.
  • Specific project examples where you combined multiple services to solve a problem.
  • Awareness of AWS Well-Architected Framework pillars in your design choices.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

Tell me about a project you worked on that used AWS services.

System DesignTechnical Trade-offs
Author's notes

Standard enough but the follow-up questions caught me slightly off guard.

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AI HintsAI Generated

Suggested Approach

Choose a project where you made deliberate architectural decisions using AWS services, and structure your answer to highlight the problem, your design choices, trade-offs, and measurable outcomes. Since you're interviewing at AWS, emphasize how you leveraged specific services to solve real problems and what you learned about their strengths and limitations.

Pro tip: AWS interviewers care deeply about trade-offs and customer impact—explicitly discuss why you chose one service over another (e.g., DynamoDB vs. RDS) and how that decision affected cost, scalability, or latency. Also, mention any operational challenges you faced and how you resolved them, as this shows you understand the full lifecycle of cloud-native systems.

1. Set the Context

Briefly describe the project's goal, your role, and the scale (e.g., number of users, requests per second) to ground the technical decisions.

2. Outline the Architecture

Explain the AWS services used (e.g., EC2, S3, Lambda, DynamoDB) and how they fit together to meet the requirements.

3. Discuss Trade-offs and Decisions

Highlight key design choices, alternatives considered, and why you chose specific services or configurations over others.

4. Share Challenges and Solutions

Describe a significant technical hurdle (e.g., scaling, cost optimization, security) and how you addressed it using AWS features.

5. Quantify the Impact

Conclude with measurable results (e.g., reduced latency by 40%, cut costs by 30%) and what you learned about AWS services.

Key Points to Mention

  • Specific AWS services used and their roles in the architecture
  • Trade-offs between services (e.g., serverless vs. EC2, managed vs. self-managed)
  • Scalability, availability, and fault-tolerance considerations
  • Cost optimization strategies and their impact
  • Security best practices (IAM, encryption, VPC) implemented
  • Measurable outcomes and lessons learned about AWS

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

What is DHCP and how does it work?

System Design
Author's notes

Round two, and this came early.

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AI HintsAI Generated

Suggested Approach

Start with a clear, concise definition of DHCP and its purpose, then walk through the DORA process step by step. Finally, connect it to AWS-specific implementations like VPC DHCP options sets to show practical relevance.

Pro tip: Mention that DHCP is critical for dynamic scaling in cloud environments, and highlight how AWS VPC DHCP option sets allow customization of DNS, NTP, and domain names for instances.

1. Define DHCP

Explain that DHCP (Dynamic Host Configuration Protocol) is a network protocol used to automatically assign IP addresses and other network configuration to devices.

2. Explain the DORA Process

Describe the four-step process: Discover, Offer, Request, Acknowledge, where the client broadcasts a Discover, server responds with Offer, client sends Request, and server sends Acknowledge.

3. Discuss Lease and Renewal

Mention that IP addresses are leased for a specific period, and clients renew leases via unicast to the DHCP server before expiration.

4. Cover DHCP in AWS

Explain that AWS VPCs use DHCP option sets to configure DNS servers, domain names, NTP servers, and NetBIOS settings for EC2 instances.

5. Highlight Importance in Cloud

Emphasize that DHCP enables dynamic IP assignment, which is essential for auto-scaling and ephemeral resources in cloud environments like AWS.

Key Points to Mention

  • DHCP automates IP address assignment, reducing manual configuration errors.
  • The DORA process (Discover, Offer, Request, Acknowledge) is the core of DHCP operation.
  • DHCP leases have a TTL and can be renewed or released.
  • DHCP servers can provide additional parameters like subnet mask, default gateway, DNS, and NTP.
  • AWS VPC DHCP option sets allow customization of DNS, domain name, and NTP for instances.
  • DHCP is crucial for dynamic scaling and managing ephemeral instances in cloud environments.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

What happens when you type www.amazon.com into a browser and hit enter?

System DesignRoot Cause Analysis
Author's notes

I knew this was a classic and had studied it, but under pressure I skipped over the TCP handshake part too quickly and the interviewer noticed.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the scope and assumptions (e.g., fresh browser, no cache, typical home network) to show structured thinking. Then walk through the end-to-end flow in layers: DNS resolution, TCP/TLS handshake, HTTP request/response, and browser rendering. Finally, connect each layer to AWS services (Route 53, CloudFront, ELB, EC2/S3) to demonstrate cloud relevance.

Pro tip: Explicitly state your assumptions and offer to dive deeper into any layer the interviewer prefers—this shows you can manage scope and collaborate, which is highly valued at AWS.

1. Clarify scope and assumptions

Ask clarifying questions about the environment (browser cache, OS, network) and state your assumptions to set a clear baseline.

2. DNS resolution

Explain how the browser checks caches, queries a recursive resolver, and ultimately gets an IP from authoritative nameservers (e.g., Route 53).

3. Connection establishment

Describe TCP three-way handshake, TLS negotiation (SNI, certificates), and how CDNs like CloudFront may terminate connections closer to the user.

4. HTTP request and response

Cover the HTTP GET request, headers, cookies, and how the request traverses load balancers (ALB/NLB) to backend services (EC2, Lambda, S3).

5. Browser rendering and follow-up

Briefly mention parsing HTML, fetching subresources, and rendering; then invite the interviewer to drill into any area of interest.

Key Points to Mention

  • DNS resolution process, including caching and recursive vs. authoritative queries
  • TCP three-way handshake and TLS handshake (including SNI and certificate validation)
  • HTTP/HTTPS request-response cycle, including headers, status codes, and redirects
  • AWS services involved: Route 53, CloudFront, ELB, EC2, S3, Lambda
  • Browser rendering pipeline: DOM, CSSOM, render tree, layout, paint
  • Caching at multiple levels: browser, DNS, CDN, and server-side

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q6

What is the difference between TCP and UDP?

System DesignTechnical Trade-offs
Author's notes

Answered this one fine.

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AI HintsAI Generated

Suggested Approach

Start by defining TCP and UDP at a high level, then contrast them across key dimensions like connection handling, reliability, ordering, and speed. Finally, tie the differences to real-world use cases and AWS services to demonstrate practical understanding.

Pro tip: Emphasize that the choice between TCP and UDP depends on the application's requirements—there's no one-size-fits-all. Mentioning AWS-specific services like ELB (TCP) vs. NLB (UDP) shows you understand the trade-offs in a cloud context.

1. Define TCP and UDP

Briefly explain that TCP is connection-oriented and reliable, while UDP is connectionless and best-effort.

2. Compare key characteristics

Contrast them on connection setup, reliability, ordering, speed, and overhead (e.g., handshake, acknowledgments, headers).

3. Discuss trade-offs

Explain when to use each: TCP for reliability (web, email, file transfer) and UDP for low latency (streaming, gaming, VoIP).

4. Relate to AWS services

Give examples like ELB (TCP) vs. NLB (UDP) or how services like CloudFront use both, showing practical cloud knowledge.

5. Summarize with a decision framework

Conclude with a simple rule: choose based on whether you need reliability/ordering or speed/low latency.

Key Points to Mention

  • TCP is connection-oriented (3-way handshake) while UDP is connectionless.
  • TCP guarantees delivery, ordering, and error checking; UDP does not.
  • TCP has higher overhead (20+ byte header, ACKs) and is slower; UDP is lightweight (8-byte header) and faster.
  • Use cases: TCP for web browsing, email, file transfer; UDP for live streaming, online gaming, VoIP, DNS.
  • AWS examples: ELB (TCP) vs. NLB (UDP), or how services like CloudFront use both.
  • Trade-off: reliability vs. latency; no universal best choice.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q7

Walk me through the networking commands you know and what each one does.

Root Cause AnalysisSystem Design
Author's notes

This turned into a longer back-and-forth than I expected.

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AI HintsAI Generated

Suggested Approach

Structure your answer by grouping networking commands into categories such as connectivity, DNS, routing, and packet analysis, and for each command briefly explain its purpose and a common use case. Emphasize how you use these tools for troubleshooting and root cause analysis in distributed systems, aligning with AWS's operational excellence principles.

Pro tip: Mention how you combine commands (e.g., using ping, traceroute, and tcpdump together) to diagnose complex issues, and highlight any AWS-specific tools like VPC Flow Logs or Reachability Analyzer to show cloud awareness.

1. Categorize commands

Group commands by function (e.g., connectivity, DNS, routing, packet analysis) to show structured knowledge.

2. Explain each command

For each command, state its purpose and a typical use case, focusing on troubleshooting scenarios.

3. Highlight troubleshooting workflows

Describe how you chain commands to diagnose issues, such as using ping to check reachability, traceroute to identify network hops, and tcpdump to inspect packets.

4. Connect to AWS context

Relate commands to AWS services (e.g., using dig to troubleshoot Route 53, or curl to test API Gateway endpoints) to demonstrate cloud relevance.

5. Summarize with impact

Conclude by emphasizing how these tools enable root cause analysis and maintain system reliability, key for AWS engineers.

Key Points to Mention

  • ping and traceroute for basic connectivity and path analysis
  • dig and nslookup for DNS resolution troubleshooting
  • netstat and ss for inspecting socket connections and listening ports
  • tcpdump and Wireshark for packet-level analysis
  • curl and wget for testing HTTP/HTTPS endpoints
  • AWS-specific tools like VPC Flow Logs and Reachability Analyzer for cloud network diagnostics

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q8

You've run through all your Linux troubleshooting commands and the system still isn't working. What do you do next?

Root Cause AnalysisAdaptability & Ambiguity
Author's notes

This was the most stressful question of the whole interview.

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AI HintsAI Generated

Suggested Approach

Acknowledge that when standard troubleshooting commands fail, it's time to step back and systematically reassess the problem from a fresh perspective. Emphasize a methodical approach: gather more data, consider less obvious causes, and leverage external resources or team collaboration. Highlight the importance of clear communication and documentation throughout the process.

Pro tip: Demonstrate a bias for action by suggesting a temporary workaround or rollback to restore service while continuing root cause analysis, showing you prioritize customer impact. Also, mention that at AWS, you'd leverage internal tools like CloudWatch, X-Ray, or AWS Support to accelerate diagnosis.

1. Stabilize and Communicate

If the system is impacting users, implement a temporary fix or rollback to restore service. Communicate status and plan to stakeholders.

2. Reassess and Gather More Data

Step back and collect additional data: check logs, metrics, and traces beyond initial commands. Use tools like strace, tcpdump, or perf if not already tried.

3. Expand Scope and Consider Less Obvious Causes

Look beyond the immediate system: network, DNS, external dependencies, configuration drift, or recent changes. Consider hardware or kernel issues.

4. Collaborate and Escalate

Engage teammates, subject matter experts, or vendor support. Use internal knowledge bases or communities like AWS re:Post.

5. Document and Learn

Document findings, actions, and root cause. Conduct a post-mortem to prevent recurrence and share learnings.

Key Points to Mention

  • Prioritize customer impact and restore service first (e.g., rollback, failover).
  • Use advanced diagnostic tools (strace, tcpdump, perf, eBPF) and AWS services (CloudWatch, X-Ray).
  • Consider recent changes (deployments, config updates) and external dependencies.
  • Collaborate with team and escalate appropriately, avoiding tunnel vision.
  • Document the incident and conduct a blameless post-mortem for continuous improvement.
  • Demonstrate adaptability by being open to unconventional solutions and learning from the experience.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q9

What is a firewall and what are the different types?

System DesignTechnical Trade-offs
Author's notes

Came at the tail end of the technical section.

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AI HintsAI Generated

Suggested Approach

Start with a clear, concise definition of a firewall as a network security system that monitors and controls incoming and outgoing traffic based on predetermined rules. Then, systematically describe the different types of firewalls, focusing on their evolution and trade-offs, especially in cloud contexts like AWS. Finally, connect the types to real-world use cases and AWS services to demonstrate practical understanding.

Pro tip: Emphasize that modern cloud environments often use a combination of firewall types (e.g., security groups, NACLs, WAF) and highlight how AWS's shared responsibility model influences firewall implementation. This shows you understand both theory and AWS-specific practices.

1. Define firewall

Provide a clear, concise definition: a network security system that monitors and controls incoming and outgoing network traffic based on configurable rules.

2. Explain core purpose

Briefly state its main purpose: to establish a barrier between trusted internal networks and untrusted external networks, enforcing security policies.

3. Categorize firewall types

Organize types by generation/function: packet-filtering, stateful inspection, application-layer (proxy), next-generation (NGFW), and cloud-native (e.g., security groups, NACLs, WAF).

4. Discuss trade-offs

For each type, mention key trade-offs: performance vs. security depth, complexity, cost, and scalability, especially in cloud environments.

5. Relate to AWS context

Connect types to AWS services: Security Groups (stateful, instance-level), NACLs (stateless, subnet-level), AWS WAF (application-layer), and AWS Network Firewall (managed NGFW).

Key Points to Mention

  • Packet-filtering firewalls: operate at network layer, stateless, fast but limited.
  • Stateful inspection firewalls: track connection state, more secure but resource-intensive.
  • Application-layer firewalls (proxy): deep packet inspection, can filter at application level, but higher latency.
  • Next-generation firewalls (NGFW): integrate IPS, application awareness, and threat intelligence.
  • Cloud-native firewalls: AWS Security Groups (stateful, allow rules only), NACLs (stateless, allow/deny rules), AWS WAF (protects web apps from common exploits).
  • Trade-offs: security vs. performance, complexity vs. manageability, and cost implications in cloud.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.