The Monday detail is doing a lot of work here and I almost glossed over it.
Start by clarifying the scope and impact of the decline, then systematically rule out internal and external causes using data segmentation. Prioritize quick wins to mitigate user impact while investigating root causes, and communicate findings to stakeholders.
Pro tip: Segment the data by platform, user cohort, and geography early to localize the issue; a Monday decline often points to a weekend release or third-party change. Also, check if the decline is specific to Facebook Login or part of a broader authentication trend.
Confirm the decline is real and not a data anomaly. Check dashboards, compare to historical trends, and quantify the drop in absolute numbers and percentage.
Break down the data by dimensions like platform (iOS/Android/web), app version, user demographics, and geography to identify where the decline is concentrated.
Investigate internal changes (recent releases, server issues, configuration changes) and external factors (Facebook API changes, competitor actions, device updates).
Form hypotheses based on segmentation and investigate the most likely causes first. Use A/B testing or canary releases to validate fixes.
Implement immediate mitigations if possible, communicate findings and action plans to stakeholders, and set up monitoring to prevent recurrence.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.