I jumped straight to features, which was a mistake.
Start by clarifying the goal and constraints of the amusement park app, then segment users and identify their key pain points. Prioritize features based on impact and feasibility, and outline a phased roadmap with success metrics.
Pro tip: Anchor your design around the physical park experience—focus on reducing wait times and friction, not just digitizing existing processes. Show how your solution drives measurable business outcomes like increased per-capita spending or repeat visits.
Ask questions to understand the park's objectives (e.g., increase revenue, improve guest satisfaction) and constraints (budget, timeline, existing infrastructure).
Identify key user groups (e.g., families, thrill-seekers, tourists) and their main frustrations, such as long lines, navigation, and planning.
Generate potential features (e.g., real-time wait times, mobile ordering, virtual queues) and prioritize using a framework like RICE or impact/effort.
Propose a phased rollout: start with high-impact, low-effort features (e.g., wait times, map) and iterate based on user feedback and metrics.
Outline KPIs such as reduced average wait time, increased app engagement, higher food/merch sales, and improved guest satisfaction scores.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.