This was basically five system design questions rolled into one.
Structure your answer as a layered system: start with taxonomy and data, then model and inference architecture, then human-in-the-loop and governance, and finish with robustness, fairness, and continuous improvement. Emphasize trade-offs (latency vs. accuracy, precision vs. recall, automation vs. human review) and tie decisions to Snapchat's scale, multimodal content, and teen safety priorities.
Pro tip: Anchor every design choice to a concrete metric and feedback loop (e.g., precision@high-recall threshold, review SLA, adversarial recall, fairness gap), and explicitly discuss how you'd A/B test policy thresholds and model versions without harming user experience.
Start by defining a hierarchical, mutually exclusive taxonomy of harmful content (e.g., hate, harassment, self-harm, violence, sexual content, misinformation) mapped to enforcement actions and severity levels. Clarify how taxonomy supports multilingual and multimodal content and how it evolves with policy.
Describe data sourcing (user reports, proactive sampling, synthetic/adversarial examples), annotation guidelines, and quality control (gold sets, inter-annotator agreement). Explain how you handle multilingual text (language detection, translation, multilingual encoders) and multimodal inputs (image, video, audio, text) with separate or fused encoders.
Propose a cascade: fast, cheap classifiers for high-volume filtering, followed by heavier multimodal models for ambiguous cases, with a final human review layer. Discuss model choices (e.g., fine-tuned transformers, CLIP-style multimodal models, graph-based propagation), latency/throughput constraints, and serving infrastructure (batch vs. real-time, edge vs. cloud).
Design human-in-the-loop workflows with prioritization, reviewer well-being, and feedback to models. Address adversarial robustness via red-teaming, adversarial training, and anomaly detection. Ensure fairness by measuring performance across demographics, languages, and content types, and mitigating bias via data augmentation, reweighting, or fair representation learning.
Set up monitoring for drift, false positive/negative rates, and reviewer agreement. Use A/B testing to evaluate model updates and policy thresholds, with guardrail metrics (user reports, appeals, retention). Close the loop with active learning, hard negative mining, and periodic taxonomy audits.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.