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Glean·Machine Learning Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
May 2026

Summary

ML system design round at Glean for an MLE role. The whole interview was a single deep-dive on building an employee similarity/distance system, which sounds contained but sprawls fast once you get into privacy, scale, and the five different use cases that all want different things from the same score.

Questions Asked (5)

Q1

Design an employee-to-employee distance system for a large company. It should power people search, internal networking recommendations, collaboration discovery, org insights, and onboarding suggestions. Walk through what 'distance' means, what data you'd use, how you'd model it, how you'd serve it at scale, and how you'd handle privacy and fairness.

System DesignData ModelingTechnical Trade-offs
Author's notes

I started by trying to collapse everything into one score and the interviewer pushed back almost immediately, which was fair.

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AI HintsAI Generated

Suggested Approach

Start by defining 'distance' as a multi-dimensional, context-dependent measure that combines organizational, collaboration, and content signals, then propose a graph-based model with embeddings to capture these relationships. Walk through data sources, feature engineering, scalable serving via approximate nearest neighbor search, and finally address privacy and fairness with concrete mechanisms.

Pro tip: Emphasize that distance is not a single metric but a family of metrics tailored to each use case (e.g., people search vs. onboarding), and show how to balance relevance with privacy by using differential privacy and fairness-aware re-ranking.

1. Define Distance and Use Cases

Clarify that 'distance' is a composite of organizational proximity (reporting chain), collaboration strength (shared docs, meetings), and content similarity (skills, projects). Map each use case to a specific distance definition and weighting.

2. Identify Data Sources and Features

List data sources: HRIS (org chart, role), collaboration tools (email, calendar, docs), and profile data (skills, interests). Extract features like co-authorship, meeting frequency, and skill overlap, ensuring consent and anonymization.

3. Model Distance as a Graph with Embeddings

Represent employees as nodes and interactions as weighted edges in a heterogeneous graph. Learn node embeddings (e.g., via GraphSAGE or metapath2vec) that encode multi-faceted proximity, then compute distance as cosine similarity in embedding space.

4. Serve at Scale with ANN and Caching

Use approximate nearest neighbor (ANN) indexes (e.g., FAISS, ScaNN) to retrieve top-k similar employees in milliseconds. Precompute embeddings periodically and cache frequent queries; shard by department or region for scalability.

5. Address Privacy and Fairness

Apply differential privacy to embeddings, enforce access controls, and allow opt-outs. Mitigate bias by auditing for disparate impact across demographics and using fairness-aware re-ranking or adversarial debiasing.

Key Points to Mention

  • Multi-dimensional distance: organizational, collaboration, and content-based signals
  • Graph neural networks (GNNs) for learning embeddings that capture complex relationships
  • Approximate nearest neighbor (ANN) search for low-latency serving at scale
  • Privacy-preserving techniques: differential privacy, anonymization, and access control
  • Fairness considerations: bias audits, disparate impact mitigation, and transparency
  • Trade-offs: accuracy vs. privacy, freshness vs. computational cost, and personalization vs. fairness

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

A new hire has almost no collaboration history. How does your system avoid returning a useless result where everyone looks equally far away on day one?

System DesignAdaptability & Ambiguity
Author's notes

Cold start.

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AI HintsAI Generated

Suggested Approach

Acknowledge the cold-start problem and explain how your system uses content-based signals (e.g., profile, skills, documents) to bootstrap relevance for new users. Then describe how you blend those signals with collaborative filtering as interaction data accumulates, ensuring that new hires get useful results from day one.

Pro tip: Emphasize that you would measure success via online metrics like click-through rate for new users and time-to-first-useful-result, and that you'd design the system to degrade gracefully when collaboration data is sparse.

1. Identify the cold-start challenge

Explain that with no collaboration history, collaborative filtering alone fails because all users appear equally distant. This is a classic cold-start problem.

2. Leverage content-based signals

Describe how to use user attributes (role, department, skills) and document content (text, metadata) to compute similarity and generate initial recommendations.

3. Blend with collaborative filtering

Explain a hybrid approach that dynamically weights content-based and collaborative signals based on the amount of interaction data available for each user.

4. Incorporate organizational context

Use team structure, reporting lines, and common projects to infer potential collaborators, even without direct interaction history.

5. Evaluate and iterate

Define metrics (e.g., CTR, time-to-first-useful-result) and set up A/B tests to validate the approach for new users, ensuring continuous improvement.

Key Points to Mention

  • Cold-start problem in recommender systems
  • Content-based filtering using user profiles and document metadata
  • Hybrid recommendation systems that blend collaborative and content-based signals
  • Organizational graph (team, projects) to infer connections
  • Dynamic weighting based on data sparsity
  • Online evaluation metrics for new users (e.g., CTR, time-to-first-useful-result)

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

Two different viewers querying the same pair of employees should potentially see different distance scores based on what each viewer is authorized to know. How do you make that work without recomputing everything per viewer?

System DesignTechnical Trade-offsData Modeling
Author's notes

This one tripped me up more than it should have.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirement: distance scores must be computed based on the viewer's authorized knowledge, but we want to avoid recomputing per viewer. Propose a two-layer architecture: precompute base embeddings and distances using only public or universally accessible data, then apply viewer-specific transformations or filters at query time using lightweight, cached operations. Emphasize that the core computation is shared, and personalization is achieved through efficient post-processing.

Pro tip: Mention that you would store precomputed distances in a way that allows for incremental updates when permissions change, and use a cache keyed by viewer role or permission set to avoid recomputation for viewers with identical access. This shows you think about both performance and maintainability.

1. Clarify requirements and constraints

Confirm what 'authorized to know' means: which data fields are restricted, how permissions are defined (roles, attributes), and the expected query volume. Also clarify latency and freshness requirements.

2. Design a shared precomputation layer

Precompute embeddings and pairwise distances using only data that is accessible to all viewers (e.g., public profile info). Store these in a fast lookup store (e.g., key-value store or vector database).

3. Apply viewer-specific adjustments at query time

For each viewer, apply a lightweight transformation to the precomputed distance based on their permissions. This could be a masking of certain dimensions, a re-weighting, or a calibration function that depends on the viewer's role.

4. Cache personalized results by permission set

Group viewers by their permission set (e.g., role, department) and cache the personalized distances for each group. Invalidate cache when permissions or underlying data change.

5. Handle updates and edge cases

Define how to update precomputed distances when employee data changes, and how to handle viewers with unique permission sets. Consider fallback to on-the-fly computation for rare cases.

Key Points to Mention

  • Separation of concerns: precomputation vs. personalization
  • Use of embeddings and distance metrics (e.g., cosine similarity) that can be partially masked or re-weighted
  • Permission modeling: role-based access control (RBAC) or attribute-based access control (ABAC)
  • Caching strategies keyed by permission set to avoid per-viewer recomputation
  • Incremental updates and cache invalidation when permissions or data change
  • Trade-offs between precomputation freshness and query latency

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

Same-team employees almost always dominate the top of recommendation lists. How would you detect this over-ranking and actually surface useful cross-functional connections?

Product Analytics & MetricsSystem DesignA/B Testing & Experimentation
Author's notes

I talked about re-ranking with a diversity penalty and the interviewer asked how I'd know it was actually a problem in the first place.

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AI HintsAI Generated

Suggested Approach

Start by framing the problem as a ranking bias issue in a people recommendation system, where same-team dominance arises from homophily and engagement signals. Then propose a detection method using counterfactual or fairness metrics, and a mitigation strategy that re-ranks or re-trains the model to balance relevance and cross-functional discovery. Finally, validate with an A/B test measuring both short-term engagement and long-term network diversity.

Pro tip: Emphasize that over-ranking same-team connections isn't always bad—it can be relevant—so the goal is to calibrate, not eliminate, and to measure success with metrics like cross-team collaboration rate and serendipity.

1. Define and quantify the bias

Measure the proportion of same-team recommendations in top-K lists versus a baseline (e.g., random or expected by team size). Use metrics like team concentration ratio or Gini coefficient of team distribution.

2. Identify root causes

Analyze features and signals (e.g., collaboration frequency, shared documents, org chart proximity) that drive same-team dominance. Determine if it's due to data bias, model objective, or feedback loops.

3. Design detection and mitigation

Implement a detection system (e.g., monitoring dashboard with fairness metrics) and mitigation techniques such as re-ranking with diversity constraints, inverse propensity weighting, or adding cross-team exploration in training.

4. Evaluate with A/B testing

Run an experiment comparing the current ranking against the debiased version. Measure both engagement (CTR, acceptance rate) and cross-functional metrics (new cross-team connections, collaboration diversity).

5. Iterate and monitor long-term impact

Continuously monitor for bias drift and adjust the model. Track long-term outcomes like cross-team project participation and innovation metrics to ensure sustained value.

Key Points to Mention

  • Homophily and feedback loops in recommendation systems
  • Fairness metrics for ranking (e.g., demographic parity, equal opportunity) adapted to team membership
  • Counterfactual evaluation or inverse propensity scoring to debias
  • Diversity-aware re-ranking algorithms (e.g., MMR, DPP)
  • A/B testing with guardrail metrics to avoid harming relevance
  • Long-term success metrics like cross-functional collaboration and knowledge sharing

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

Low-cardinality signals like 'two co-attended meetings' can reveal who met with whom even if you never expose raw calendar data. How do you prevent that kind of inference attack?

Technical Trade-offsSystem Design
Author's notes

Didn't have a crisp answer here.

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AI HintsAI Generated

Suggested Approach

Start by acknowledging the threat model: even aggregate or low-cardinality signals can leak sensitive relationships when combined with auxiliary data. Then propose a layered defense combining privacy-preserving techniques (e.g., differential privacy, k-anonymity, noise injection) with access controls and monitoring, while balancing utility for ML models. Emphasize that no single technique is sufficient and that you'd validate with adversarial testing.

Pro tip: Frame the solution as a trade-off between privacy and utility, and mention that you'd measure the privacy-utility curve empirically rather than assuming a fixed approach. This shows you understand real-world ML constraints and can make data-driven decisions.

1. Define the threat model and sensitive inferences

Identify what inferences are possible (e.g., who met whom) and what auxiliary data an attacker might have. Consider both internal and external adversaries.

2. Apply privacy-preserving transformations

Use techniques like differential privacy, k-anonymity, or aggregation with minimum cohort sizes to ensure individual contributions are hidden. For low-cardinality signals, add calibrated noise or suppress small counts.

3. Enforce access control and auditing

Restrict access to raw and derived data, log all queries, and monitor for anomalous access patterns. Use role-based or attribute-based access control.

4. Validate with adversarial testing

Simulate inference attacks using auxiliary data to test the effectiveness of defenses. Iterate on the privacy-utility trade-off based on results.

5. Monitor and update defenses

Continuously monitor for new attack vectors and re-evaluate privacy guarantees as data and models evolve. Establish a feedback loop with security teams.

Key Points to Mention

  • Differential privacy and its application to aggregate signals
  • k-anonymity and minimum cohort size thresholds
  • Noise injection and data perturbation techniques
  • Access control, auditing, and monitoring
  • Privacy-utility trade-off and empirical evaluation
  • Adversarial testing and red-teaming for inference attacks

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.