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DoorDash·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
May 2026Remote

Summary

DoorDash system design round, got asked to build a charity donation platform from scratch. Pretty broad scope and I kept second-guessing how deep to go on the payments side versus the product layer.

Questions Asked (5)

Q1

Design a charity and donation platform where users can browse campaigns, donate one-time or on a recurring basis, receive receipts, track campaign progress, and where charities can receive payouts.

System DesignTechnical Trade-offsAPI & Integrations
Author's notes

This one sprawled fast.

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AI HintsAI Generated

Suggested Approach

Start by clarifying functional and non-functional requirements, then sketch a high-level architecture covering core services like campaign management, donation processing, and payout. Dive into critical components such as payment integration, recurring billing, and data consistency, discussing trade-offs and scalability.

Pro tip: Emphasize idempotency and exactly-once processing for donations to prevent double-charging, and discuss how you'd handle reconciliation between internal ledgers and external payment providers.

1. Clarify Requirements

Ask questions to understand scope: expected scale (users, campaigns, donation volume), payment methods, currencies, compliance needs (PCI, KYC), and whether real-time progress tracking is required.

2. High-Level Design

Outline main components: API gateway, user service, campaign service, donation service, payment service, notification service, and payout service. Describe data flow for browsing, donating, and receiving payouts.

3. Deep Dive into Critical Flows

Detail donation processing: idempotent APIs, integration with payment gateways (e.g., Stripe), handling recurring donations via scheduler, and updating campaign progress with eventual consistency.

4. Data Model & Storage

Propose schemas for users, campaigns, donations, receipts, and payouts. Discuss database choices (SQL for transactions, NoSQL for scale) and how to ensure ACID for financial data.

5. Scalability & Trade-offs

Address scaling reads/writes, caching campaign data, sharding strategies, and trade-offs between consistency and availability. Discuss failure handling, retries, and monitoring.

Key Points to Mention

  • Idempotency keys for donation APIs to prevent duplicate charges
  • Integration with payment gateways (e.g., Stripe) for one-time and recurring payments
  • Event-driven architecture for updating campaign progress and sending receipts
  • Data consistency and reconciliation between internal ledger and payment provider
  • Payout scheduling and compliance (KYC, tax reporting) for charities
  • Scalability considerations: caching, read replicas, and partitioning by campaign or user

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle correctness of financial calculations and ensure money math doesn't introduce rounding errors across the donation ledger?

System DesignData Modeling
Author's notes

Knew to say integer arithmetic in the smallest currency unit (cents, not dollars) and they seemed fine with that.

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AI HintsAI Generated

Suggested Approach

Start by acknowledging that financial calculations require exact decimal arithmetic, not floating-point. Then describe a ledger design that stores amounts in minor units (e.g., cents) as integers, uses double-entry bookkeeping for consistency, and applies rounding rules only at the final aggregation step. Finally, discuss how to handle multi-currency and reconciliation to ensure correctness across the donation ledger.

Pro tip: Mention that you would use a library like decimal.js or Java's BigDecimal for any intermediate calculations, and that you would enforce idempotency and audit trails to catch discrepancies early. This shows you understand both the technical and business-critical nature of money math.

1. Choose exact numeric representation

Use integer minor units (e.g., cents) or a decimal library to avoid floating-point errors. Never use float or double for monetary values.

2. Design ledger with double-entry

Model the donation ledger as a double-entry system where every transaction has balanced debits and credits, ensuring consistency and auditability.

3. Define rounding and allocation rules

Specify when rounding occurs (e.g., at the final step) and how to allocate remainders (e.g., largest remainder method) to avoid losing cents.

4. Implement validation and reconciliation

Add checks to verify that sums match expected totals, and run periodic reconciliation jobs to detect and correct discrepancies.

5. Handle multi-currency and idempotency

Store currency codes with amounts, convert using exact rates, and ensure operations are idempotent to prevent duplicate entries.

Key Points to Mention

  • Use integer minor units (cents) or BigDecimal/decimal.js for exact arithmetic
  • Double-entry bookkeeping ensures every transaction balances
  • Rounding should be applied only at the final step, with a consistent rule (e.g., half-up, half-even)
  • Allocation of remainders (e.g., largest remainder method) to distribute cents fairly
  • Idempotency keys to prevent duplicate donations or ledger entries
  • Audit trails and reconciliation to catch and fix errors

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

Walk through how you'd design the payout flow to transfer collected donations to the charities.

System DesignTechnical Trade-offs
Author's notes

Talked about batching payouts and reconciling against the ledger before disbursing.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements (scale, currencies, payout frequency, charity onboarding) and then present a high-level design covering data model, payout orchestration, and integration with payment providers. Walk through the end-to-end flow from donation capture to charity disbursement, highlighting trade-offs like batching vs. real-time, idempotency, and reconciliation.

Pro tip: Emphasize idempotency and reconciliation from the start—interviewers at DoorDash care deeply about correctness and financial integrity, so showing you prioritize these will set you apart.

1. Clarify Requirements

Ask about scale (donations per day, number of charities), payout frequency (daily, weekly, threshold-based), currencies, and regulatory constraints. This ensures your design addresses the right problems.

2. High-Level Architecture

Outline the main components: donation service, ledger, payout service, charity accounts, and payment provider integration. Describe how donations are recorded and funds are earmarked for payouts.

3. Payout Orchestration

Explain how payouts are triggered (scheduled or threshold-based), how batches are formed, and how the payout service interacts with payment providers. Discuss idempotency keys and retry mechanisms.

4. Data Model & Ledger

Detail the ledger design to track balances per charity, including double-entry accounting for accuracy. Mention how to handle refunds, chargebacks, and adjustments.

5. Reconciliation & Monitoring

Describe how you reconcile internal records with payment provider reports, handle discrepancies, and monitor for failures. Include alerting and audit trails.

Key Points to Mention

  • Idempotency to prevent duplicate payouts
  • Batching payouts to reduce fees and operational overhead
  • Double-entry ledger for financial accuracy
  • Integration with payment providers (e.g., Stripe, PayPal) and handling their APIs
  • Reconciliation processes and handling failed payouts
  • Scalability considerations (e.g., sharding by charity, async processing)

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

How would your architecture handle sudden traffic spikes, like when a campaign goes viral?

System DesignTechnical Trade-offs
Author's notes

Went with horizontal scaling on the campaign read path, caching campaign progress so you're not hammering the DB on every page load, and async writes for donation counts.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the scenario and requirements, then walk through your architecture layer by layer, explaining how each component scales and handles failures. Emphasize trade-offs between consistency, availability, and cost, and tie your answer back to DoorDash's specific needs like order processing and delivery logistics.

Pro tip: Show that you think about the entire lifecycle of a traffic spike—not just scaling up, but also scaling down gracefully to avoid over-provisioning and cost overruns. Mention how you'd use load testing and chaos engineering to validate your design before a real spike hits.

1. Clarify Requirements and Assumptions

Ask questions to understand the expected scale, traffic patterns, latency requirements, and consistency needs. State your assumptions clearly before diving into the design.

2. High-Level Architecture Overview

Briefly describe the main components (e.g., load balancers, API gateways, microservices, databases, caches, queues) and how they interact. Keep it concise to set the stage.

3. Scaling Strategies for Each Layer

Explain how each layer handles spikes: horizontal scaling with auto-scaling groups, caching at multiple levels, asynchronous processing with queues, database read replicas and sharding, and rate limiting.

4. Trade-offs and Failure Handling

Discuss trade-offs (e.g., consistency vs. availability, cost vs. performance) and how you handle failures (circuit breakers, retries with backoff, graceful degradation).

5. Monitoring, Testing, and Iteration

Describe how you'd monitor the system (metrics, logging, tracing), load test to find bottlenecks, and iterate on the design based on real-world feedback.

Key Points to Mention

  • Horizontal scaling and auto-scaling groups for stateless services
  • Caching strategies (CDN, Redis, local caches) to reduce database load
  • Asynchronous processing with message queues (e.g., Kafka, RabbitMQ) to decouple services
  • Database scaling techniques: read replicas, sharding, and connection pooling
  • Rate limiting and throttling to protect backend services
  • Graceful degradation and fallback mechanisms to maintain core functionality

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

What analytics would you build around donation flows and how would you model that data?

Product Analytics & MetricsData Modeling
Author's notes

Rushed this because we were running low on time.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the business goals behind donation flows—such as increasing donor conversion, retention, and average gift size—then propose a set of analytics that track the full funnel from impression to repeat donation. For data modeling, outline an event-based schema that captures donor, campaign, and transaction entities, and explain how you'd handle slowly changing dimensions and real-time aggregation.

Pro tip: Emphasize the importance of defining clear, actionable metrics and ensuring data quality through validation and monitoring; this shows you understand that analytics must drive decisions, not just report numbers.

1. Clarify Business Objectives

Ask about the specific goals of the donation feature, such as increasing conversion rates, donor retention, or average donation amount, to ensure your analytics align with business value.

2. Define Key Metrics and Funnel

Identify the key performance indicators (KPIs) across the donation funnel: impressions, click-through rate, donation start rate, completion rate, average gift size, and repeat donation rate.

3. Design the Data Model

Propose an event-based schema with core entities: Donor, Campaign, Donation, and Event. Include slowly changing dimensions for donor attributes and consider a star schema for analytical queries.

4. Address Data Pipeline and Storage

Explain how data would be ingested (e.g., via Kafka), processed (e.g., Spark), and stored (e.g., in a data warehouse like Snowflake) to support both batch and real-time analytics.

5. Plan for Analysis and Reporting

Describe how you would build dashboards and reports for stakeholders, and how you would enable ad-hoc analysis and A/B testing to optimize donation flows.

Key Points to Mention

  • Event-based data modeling with entities like Donor, Campaign, Donation, and Event
  • Funnel metrics: conversion rates at each stage, average donation amount, donor lifetime value
  • Slowly changing dimensions (SCD) to track donor attribute changes over time
  • Data pipeline components: ingestion (Kafka), processing (Spark/Flink), storage (data warehouse)
  • Real-time vs. batch processing considerations for timely insights
  • Data quality, validation, and monitoring to ensure trust in analytics

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.