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LinkedIn·Product Manager·Onsite - Product Sense / Strategy·Senior

SeniorPrefer not to say
Jun 2026

Summary

LinkedIn PM interview, one question about designing an accessible Spotify experience for blind users. Pretty open-ended and I wasn't fully prepared for the accessibility angle specifically.

Questions Asked (1)

Q1

How would you design the Spotify mobile app experience for users who are blind?

Product Sense & IdeationAdaptability & Ambiguity
Author's notes

I went straight to screen reader compatibility and audio cues, which felt safe but probably too narrow.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the goal and constraints, then segment blind users by context and needs. Walk through the core Spotify experience (discovery, playback, navigation) and propose specific accessibility features, prioritizing impact vs. effort. Close by defining success metrics and a test-and-learn plan.

Pro tip: Don't just list features—show how you'd validate them with blind users and measure success. Mentioning existing standards like WCAG and VoiceOver/TalkBack shows you understand the ecosystem and can ship compliant, delightful experiences.

1. Clarify and Define

Ask clarifying questions to understand the scope: which platforms, what 'blind' means (congenital vs. late blind), and what success looks like. Define the target user and their core jobs-to-be-done.

2. Map the Current Experience

Identify key user journeys (onboarding, search, playback, playlist management) and pinpoint accessibility barriers such as unlabeled buttons, poor focus order, and lack of audio feedback.

3. Ideate Solutions

Brainstorm features across three layers: foundational (screen reader compatibility, focus management), enhanced (voice control, audio descriptions), and innovative (haptic feedback, AI-driven contextual audio cues).

4. Prioritize and Validate

Use an impact/effort matrix to prioritize features, then validate with blind users through usability testing and iterate based on feedback.

5. Define Success and Roadmap

Establish metrics (e.g., task success rate, time on task, user satisfaction) and outline a phased rollout plan, including partnerships with accessibility advocates.

Key Points to Mention

  • Adherence to accessibility standards (WCAG 2.1 AA, ARIA labels, semantic HTML)
  • Screen reader optimization (VoiceOver, TalkBack) with proper focus order and gestures
  • Voice control and conversational interfaces for hands-free navigation
  • Haptic feedback and audio cues to convey state and actions
  • Inclusive user research with blind participants and co-design sessions
  • Metrics: task completion rate, error rate, SUS score, and retention among blind users

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.