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Openai·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
Jun 2026

Summary

System design round at OpenAI for a full-stack role, and it was a lot more sprawling than I expected. The question was basically 'build ChatGPT' which sounds fun until you realize they want you to go deep on like five different dimensions at once. I held it together but there were definitely moments where I was just winging it.

Questions Asked (6)

Q1

Design a ChatGPT-like service end to end, covering quota tracking for free-tier users, API design, client-side behavior, streaming responses, and backend topology.

System DesignAPI & IntegrationsTechnical Trade-offs
Author's notes

This was the whole interview basically.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale, then walk through the end-to-end flow from client to backend, highlighting key components like quota tracking, streaming, and API design. Emphasize trade-offs and justify your choices with reasoning about scalability, reliability, and user experience.

Pro tip: Focus on the unique challenges of streaming responses and quota enforcement at scale, and discuss how you would handle edge cases like partial failures or quota exhaustion mid-stream. Demonstrating awareness of these nuances shows depth beyond a generic design.

1. Clarify Requirements and Scale

Ask questions to understand expected user base, request volume, latency requirements, and free-tier limits. Establish assumptions to guide the design.

2. High-Level Architecture

Sketch the main components: clients, API gateway, authentication, quota service, conversation service, model inference, and streaming infrastructure. Explain data flow.

3. API Design and Client Behavior

Define RESTful or WebSocket endpoints for chat, including streaming via SSE or WebSockets. Describe client-side handling of streaming, retries, and quota errors.

4. Quota Tracking and Enforcement

Detail how to track usage per user (e.g., token counts, request counts) using a fast datastore like Redis, and enforce limits at the API gateway or a dedicated service. Discuss atomicity and race conditions.

5. Backend Topology and Scaling

Explain deployment topology: load balancers, stateless services, model serving with GPU pools, message queues for async processing, and autoscaling. Address fault tolerance and monitoring.

Key Points to Mention

  • Use of streaming protocols (SSE/WebSockets) for real-time responses and how to handle backpressure.
  • Quota tracking with Redis or similar for low-latency atomic increments, and strategies for distributed consistency.
  • API design considerations: versioning, rate limiting, authentication (API keys/JWT), and error handling.
  • Client-side behavior: optimistic UI, handling stream interruptions, and displaying quota status.
  • Backend scaling: separating inference from API layer, using queues for long-running requests, and autoscaling GPU resources.
  • Trade-offs: consistency vs. availability in quota tracking, cost vs. performance in model serving, and complexity of streaming vs. polling.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle free-tier message limits, including quota tracking, error responses when a user hits the limit, and prompting them to upgrade?

System DesignPricing & MonetizationAPI & Integrations
Author's notes

I talked about a centralized quota service with a counter per user, decrement on each request, and a 429-style error with a specific error code distinguishing quota exhaustion from rate limiting.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements and assumptions, such as the definition of a free tier and the expected scale. Then, walk through the design in layers: quota tracking, enforcement, error handling, and upgrade prompts. Emphasize reliability, user experience, and scalability, and discuss trade-offs of different approaches.

Pro tip: Show that you consider the user experience even when they hit limits—make the error message helpful and the upgrade path seamless. Also, mention the importance of monitoring and alerting to detect abuse or bugs in the quota system.

1. Clarify requirements and assumptions

Ask questions to understand the scope: What defines the free tier? Is it per user, per API key, or per IP? What is the expected request volume? How strict should enforcement be?

2. Design quota tracking

Choose a storage solution (e.g., Redis, database) for tracking usage. Consider using a sliding window or fixed window counter, and discuss trade-offs like accuracy vs. performance. Ensure atomic increments to avoid race conditions.

3. Implement enforcement and error responses

Check quota before processing each request. If exceeded, return a clear error (e.g., HTTP 429) with a descriptive message and relevant headers (e.g., X-RateLimit-Remaining). Ensure the error response is consistent and informative.

4. Prompt users to upgrade

Include a link or call-to-action in the error response or UI to guide users to upgrade. Consider different channels: API response, email notification, dashboard banner. Make the upgrade process frictionless.

5. Monitor, test, and iterate

Set up monitoring for quota usage and errors. Test edge cases like concurrent requests and quota resets. Be prepared to adjust limits based on user feedback and business needs.

Key Points to Mention

  • Use of a distributed counter (e.g., Redis) with atomic operations for accurate quota tracking.
  • Returning standard HTTP 429 Too Many Requests with headers like Retry-After and X-RateLimit-*.
  • Designing idempotent and consistent error responses to avoid confusing users.
  • Providing a clear upgrade path, such as a link to pricing page or in-app upgrade flow.
  • Considering different quota reset strategies (e.g., daily, monthly) and their implications.
  • Ensuring the system is scalable and can handle high throughput without bottlenecks.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

Walk through your API design for this service: request/response structure, error codes, rate limiting strategy, and handling retries with idempotency.

API & IntegrationsSystem DesignTechnical Trade-offs
Author's notes

Blanked briefly on idempotency.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the service's core use case and constraints, then walk through your API design decisions in a logical order: request/response structure, error handling, rate limiting, and retry/idempotency. Emphasize trade-offs and how your choices align with OpenAI's scale, reliability, and developer experience goals.

Pro tip: Tie every design decision back to real-world failure modes and client impact—e.g., how idempotency keys prevent duplicate charges or how rate limiting protects shared resources—showing you think beyond the happy path.

1. Clarify Requirements and Constraints

Ask about expected traffic, latency, consistency needs, and client types to ground your design. This shows you avoid over-engineering and tailor solutions to actual needs.

2. Design Request/Response Structure

Define resource-oriented endpoints, use JSON with clear field naming, and include metadata like request IDs. Explain how you'd version the API and handle pagination for lists.

3. Define Error Codes and Handling

Use standard HTTP status codes (e.g., 400, 401, 429, 500) and a consistent error body with machine-readable codes and human-readable messages. Discuss how to avoid leaking sensitive info.

4. Implement Rate Limiting

Choose a strategy (e.g., token bucket, sliding window) based on fairness and burst tolerance. Explain how to communicate limits via headers (e.g., X-RateLimit-Limit) and handle 429 responses gracefully.

5. Handle Retries with Idempotency

Require idempotency keys for non-idempotent operations (e.g., POST) and store them server-side with a TTL. Describe retry logic with exponential backoff and jitter, and how to detect and deduplicate retries.

Key Points to Mention

  • Use of standard HTTP methods and status codes for predictability.
  • Idempotency keys for safe retries of non-idempotent operations.
  • Rate limiting algorithms and how to communicate limits to clients.
  • Error response format with actionable messages and correlation IDs.
  • Versioning strategy (e.g., URL path or header) to evolve the API.
  • Trade-offs between consistency, latency, and complexity in retry handling.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

How should the client handle retries, different error types, and conversation history that gets too long to fit in the model's context window?

Technical Trade-offsSystem DesignAPI & Integrations
Author's notes

Retry with exponential backoff was easy.

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AI HintsAI Generated

Suggested Approach

Structure your answer around the three sub-problems: retries, error handling, and context management. For each, explain the trade-offs and propose concrete strategies, such as exponential backoff with jitter for retries, distinguishing between retryable and non-retryable errors, and summarizing or truncating conversation history. Emphasize idempotency and user experience throughout.

Pro tip: Mention that retries should be idempotent and that you should use a unique request ID to deduplicate on the server side. Also, highlight that context window management is not just about truncation—consider summarization, prioritization, and even external memory stores.

1. Clarify requirements and constraints

Ask about the expected error rates, latency requirements, and whether the conversation is stateful. This shows you think about the problem in context.

2. Design retry strategy

Propose exponential backoff with jitter, set a maximum retry limit, and ensure retries are idempotent. Discuss when to retry (e.g., network errors, 5xx) vs. when not to (e.g., 4xx).

3. Handle different error types

Categorize errors: transient (retry), client errors (fix request), and server errors (retry with backoff). For non-retryable errors, provide clear feedback to the user or fallback.

4. Manage conversation history

When context exceeds window, use strategies like summarization, truncation of oldest messages, or retrieval of relevant past messages. Discuss trade-offs between losing context and staying within limits.

5. Monitor and iterate

Suggest logging retries and context management decisions to monitor effectiveness and adjust strategies over time.

Key Points to Mention

  • Exponential backoff with jitter to avoid thundering herd
  • Idempotency keys to safely retry requests
  • Distinguishing between retryable (5xx, network) and non-retryable (4xx) errors
  • Summarization or truncation of conversation history when approaching context limit
  • Using a sliding window or prioritization of recent messages
  • Fallback strategies for when retries fail (e.g., degrade gracefully, inform user)

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

Compare streaming versus non-streaming response delivery for this system. How would you implement SSE-based streaming and provide a fallback for clients that don't support it?

System DesignTechnical Trade-offsAPI & Integrations
Author's notes

Felt solid here.

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AI HintsAI Generated

Suggested Approach

Start by comparing streaming and non-streaming delivery in terms of latency, user experience, and resource usage, then outline a concrete SSE implementation with a fallback mechanism. Emphasize trade-offs and how to detect client support to ensure graceful degradation.

Pro tip: Mention that SSE is ideal for one-way server-to-client streaming but requires careful handling of connection limits and reconnection logic; also note that fallback should be automatic and seamless to the user.

1. Compare streaming vs non-streaming

Discuss how streaming reduces perceived latency and improves UX for long-running tasks, while non-streaming is simpler but can cause timeouts and higher memory usage.

2. Choose SSE for streaming

Explain why SSE is a good fit: it's built on HTTP, supports automatic reconnection, and is simpler than WebSockets for unidirectional data.

3. Implement SSE endpoint

Describe setting up an SSE endpoint with proper headers (Content-Type: text/event-stream), sending events with data, and handling client disconnects.

4. Design fallback mechanism

Outline how to detect lack of SSE support (e.g., via feature detection or Accept header) and fall back to polling or a single non-streaming response.

5. Address scalability and reliability

Mention considerations like connection limits, load balancing, and using a message queue to decouple producers from consumers.

Key Points to Mention

  • Latency and user experience benefits of streaming
  • SSE vs WebSockets: when to use each
  • SSE headers and event format
  • Fallback strategies: long polling, short polling, or chunked responses
  • Client detection techniques (feature detection, Accept header)
  • Scalability concerns: connection limits, load balancers, and reconnection

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q6

Describe the backend topology for this system: what services exist, how do they interact, and what does the request path look like from gateway to model serving to storage?

System DesignTechnical Trade-offsData Modeling
Author's notes

I drew out gateway, model fleet, conversation store, and quota service.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the system's scale and requirements, then describe the backend as a layered architecture: edge/gateway, stateless services, model serving, and storage. Walk through a single request end-to-end, highlighting how components interact and the trade-offs at each layer.

Pro tip: Emphasize statelessness, caching, and asynchronous processing to show you understand how to build scalable, resilient systems. Mention specific OpenAI-scale challenges like GPU scheduling and multi-tenant isolation.

1. Clarify Requirements and Assumptions

Ask about expected traffic, latency SLAs, and data consistency needs to tailor your design. State assumptions explicitly to frame the discussion.

2. Outline High-Level Components

List the main backend services: API gateway, authentication, request orchestrator, model serving, and storage layers. Briefly describe each service's responsibility.

3. Trace the Request Path

Walk through a typical request from client to gateway, through orchestration, to model inference, and finally to storage. Explain how services communicate (e.g., REST, gRPC, message queues).

4. Discuss Interactions and Data Flow

Detail how services interact for key operations: authentication, rate limiting, model selection, inference, and logging. Highlight synchronous vs asynchronous calls.

5. Address Trade-offs and Scalability

Explain design choices like caching, sharding, and autoscaling, and their impact on latency, cost, and reliability. Mention failure handling and observability.

Key Points to Mention

  • API Gateway: handles routing, authentication, rate limiting, and request validation.
  • Model Serving: uses GPU-accelerated inference servers with dynamic batching and model versioning.
  • Storage: includes vector databases for embeddings, object storage for artifacts, and relational databases for metadata.
  • Caching: multi-level caching (CDN, Redis) to reduce latency and load on backend services.
  • Asynchronous Processing: message queues for long-running tasks like fine-tuning or batch inference.
  • Observability: distributed tracing, logging, and monitoring to ensure reliability and performance.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.