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DoorDash·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
May 2026Remote

Summary

System design round at DoorDash, 45 minutes, designing a donation platform for a short-burst charity event. The scope felt manageable at first but the payment reliability stuff went deeper than I expected.

Questions Asked (3)

Q1

Design a donation service to support a 3-day charity fundraising event, where users can browse campaigns, donate through a third-party payment provider, receive a receipt, and see real-time progress toward a fundraising goal.

System DesignAPI & IntegrationsTechnical Trade-offs
Author's notes

I started with the happy path and it went fine, but the interviewer kept pushing on what happens when Stripe returns a 500 mid-charge.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale (e.g., expected traffic, donation volume, payment provider specifics). Then design a high-level architecture covering core components: campaign service, payment integration, receipt generation, and real-time progress updates. Finally, dive into key trade-offs like consistency, idempotency, and scalability.

Pro tip: Emphasize idempotency and reconciliation with the third-party payment provider to handle duplicate donations and ensure financial accuracy—this shows maturity in handling payments. Also, discuss how you'd handle real-time updates efficiently without overloading the system.

1. Clarify Requirements and Constraints

Ask about expected user scale, donation volume, payment provider (e.g., Stripe), and whether real-time updates need to be push-based. Clarify non-functional requirements like latency, consistency, and availability.

2. High-Level Architecture

Outline main components: API gateway, campaign service, donation service, payment service (integrating third-party), receipt service, and real-time progress service. Sketch data flow from browsing to donation to receipt and progress update.

3. Deep Dive into Critical Components

Detail the donation flow: idempotent donation creation, payment intent with third-party, webhook handling for payment confirmation, receipt generation (e.g., PDF via email), and updating campaign progress. Discuss data models for campaigns, donations, and receipts.

4. Real-Time Progress Updates

Explain how to update progress in real-time: use WebSockets or Server-Sent Events (SSE) for push updates, with a pub/sub system (e.g., Redis Pub/Sub, Kafka) to broadcast donation events. Consider caching and throttling to handle high read volume.

5. Scalability, Reliability, and Trade-offs

Discuss scaling (horizontal scaling, database sharding), consistency (eventual vs strong), idempotency, retries, and reconciliation with payment provider. Mention monitoring, alerting, and handling failures (e.g., payment failures, webhook retries).

Key Points to Mention

  • Idempotency in donation creation and payment processing to avoid duplicate charges.
  • Webhook handling from third-party payment provider for asynchronous payment confirmation.
  • Real-time progress updates using WebSockets/SSE with pub/sub for scalability.
  • Receipt generation and delivery (e.g., email with PDF) asynchronously to avoid blocking.
  • Data consistency: ensuring donation amount is accurately reflected in campaign progress, possibly using transactions or eventual consistency with reconciliation.
  • Scalability considerations: caching campaign data, rate limiting, and handling spikes during the 3-day event.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle the scalability requirements given that donations could spike virally over a short 3-day window?

System DesignTechnical Trade-offs
Author's notes

Talked through queueing payments and async confirmation, then horizontal scaling of the API layer.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the scale and traffic patterns (e.g., peak QPS, data volume) and the 3-day spike scenario. Then propose a scalable architecture that decouples donation processing from the core system, using asynchronous queues, auto-scaling, and caching to handle bursts. Finally, discuss trade-offs between consistency, availability, and cost, and how to ensure reliability during spikes.

Pro tip: Emphasize the importance of load testing and chaos engineering to validate scalability, and mention how you'd monitor and auto-scale in real-time to handle unexpected viral spikes.

1. Clarify Requirements

Ask questions to understand expected peak load, data consistency needs, and budget constraints. This shows you don't assume and can tailor the solution.

2. High-Level Architecture

Propose a decoupled, event-driven architecture with load balancers, API gateways, and microservices for donations. Use queues (e.g., Kafka) to buffer spikes and process asynchronously.

3. Scalability Mechanisms

Detail auto-scaling groups for stateless services, database sharding or read replicas, and caching (Redis) for hot data. Consider serverless for spiky workloads.

4. Reliability and Trade-offs

Discuss trade-offs: e.g., eventual consistency vs. strong consistency, cost of over-provisioning vs. risk of downtime. Mention circuit breakers, retries, and idempotency.

5. Monitoring and Testing

Explain how you'd monitor metrics (QPS, latency, error rates) and set up alerts. Describe load testing and chaos experiments to validate the system under spike conditions.

Key Points to Mention

  • Horizontal scaling with stateless services and auto-scaling groups
  • Asynchronous processing via message queues to absorb spikes
  • Database scaling strategies: read replicas, sharding, and NoSQL for high write throughput
  • Caching frequently accessed data to reduce database load
  • Trade-offs between consistency, availability, and cost (CAP theorem)
  • Load testing and chaos engineering to ensure system resilience

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

How do you ensure the displayed fundraising total is always accurate, never double-counting donations or losing any?

System DesignData Modeling
Author's notes

This one I actually liked.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements: the fundraising total must be accurate in real-time, with no double-counting or lost donations. Then propose a system design that uses idempotent processing, a single source of truth, and reconciliation mechanisms to ensure correctness.

Pro tip: Emphasize that accuracy is achieved through a combination of idempotency, transactional integrity, and continuous reconciliation—not just one technique. Also, mention the importance of monitoring and alerting on discrepancies to catch issues early.

1. Clarify Requirements and Constraints

Ask questions to understand the scale, expected donation volume, latency requirements, and whether the total needs to be real-time or can be eventually consistent.

2. Design for Idempotency

Ensure that each donation is processed exactly once, even with retries or duplicate messages, by using unique donation IDs and idempotent operations.

3. Use a Single Source of Truth

Store donations in a durable, transactional database and compute the total from that source, avoiding separate counters that can drift.

4. Implement Reconciliation and Auditing

Periodically reconcile the displayed total with the source of truth, and log all changes for auditing and debugging.

5. Monitor and Alert

Set up monitoring for discrepancies, processing errors, and latency, with alerts to quickly address any issues.

Key Points to Mention

  • Idempotency keys to prevent double-counting
  • Transactional database with ACID guarantees
  • Event sourcing or append-only ledger for auditability
  • Reconciliation jobs to detect and correct discrepancies
  • Caching strategies with invalidation to ensure real-time accuracy
  • Monitoring and alerting for anomalies in donation processing

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.