I had a decent story for this but rambled way too long on the setup.
Use the STAR method to describe a specific situation where a teammate was unresponsive or disengaged, focusing on how you proactively addressed the issue with empathy and data. Highlight the actions you took to re-engage them, such as adjusting communication style or clarifying goals, and conclude with the positive outcome for the project and team dynamics.
Pro tip: Emphasize that you sought to understand the root cause before reacting, and that you framed the conversation around shared goals rather than personal criticism. This shows emotional intelligence and a collaborative mindset, which Meta values.
Briefly describe the project, the team member's role, and the impact of their unresponsiveness on the team's progress.
Explain how you investigated potential reasons for their disengagement, such as workload, unclear expectations, or personal challenges, by checking in privately.
Describe the steps you took to re-engage them, such as adjusting communication methods, offering support, or realigning tasks to their strengths.
Detail how you worked together to create a plan that addressed their concerns and ensured accountability, possibly involving a manager if needed.
Share the results: improved responsiveness, successful project delivery, and strengthened team relationship, and reflect on what you learned.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.