← Google Interview Insights

Google·Product Manager·Onsite - Product Sense / Strategy·Senior

Senior
Jun 2026

Summary

Google PM interview with a single product design question focused on accessibility. Pretty open-ended, which sounds nice until you're sitting there trying to figure out where to start.

Questions Asked (1)

Q1

How would you design a bookshelf specifically for elderly users?

Product Sense & IdeationAdaptability & Ambiguity
Author's notes

I went straight to physical ergonomics, adjustable heights, easy-grip handles, that kind of thing.

Create a free account to read the full note

AI HintsAI Generated

Suggested Approach

Start by clarifying the scope: are we designing a physical bookshelf, a digital bookshelf app, or both? Then focus on the unique needs of elderly users—physical limitations, cognitive changes, and emotional connections to books—and propose a solution that balances accessibility, safety, and delight.

Pro tip: Show empathy by referencing specific age-related challenges (e.g., arthritis, reduced vision, balance issues) and tie them to design decisions; this demonstrates user-centric thinking that Google values.

1. Clarify the Problem

Ask questions to define the user, context, and constraints. For example: Is this for a physical home environment or a digital platform? What are the key pain points elderly users face with current bookshelves?

2. Identify User Needs

List the physical, cognitive, and emotional needs of elderly users. Consider limited mobility, vision, memory, and the desire for independence and familiarity.

3. Brainstorm Solutions

Generate ideas that address the needs, such as adjustable height, large-print labels, voice search, or fall-safe design. Prioritize features that offer the highest impact for the user.

4. Evaluate and Prioritize

Assess ideas based on feasibility, cost, and user impact. Use a framework like RICE or impact/effort matrix to decide which features to include in a minimum lovable product.

5. Define Success Metrics

Propose metrics to measure success, such as ease of retrieval, reduced strain, user satisfaction, and frequency of use. Consider both qualitative and quantitative measures.

Key Points to Mention

  • Physical accessibility: height adjustment, easy-grip handles, lightweight materials, and stability to prevent tipping.
  • Visual and cognitive aids: large, high-contrast labels, color-coding, and simple organization systems.
  • Digital integration: voice-activated search, e-reader compatibility, and reminders for due library books.
  • Safety features: rounded edges, non-slip surfaces, and emergency call buttons if integrated.
  • Emotional connection: design that evokes nostalgia, allows display of cherished books, and promotes social sharing.
  • Inclusive design principles: universal design that benefits all users, not just the elderly.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.