Two questions stitched into one, which I didn't fully appreciate until I was already three minutes into talking about engagement metrics and the interviewer asked 'okay so what about the experiment.' I had to mentally restart.
Start by defining a balanced set of health metrics for Facebook Groups, covering engagement, retention, and community well-being. Then outline a rigorous A/B test design for the comment-collapsing feature, including hypothesis, randomization, success metrics, guardrails, and analysis plan. Emphasize how you would measure both intended and unintended consequences before a full rollout.
Pro tip: Show that you understand trade-offs: collapsing comments might increase civility but reduce deep discussions. Propose guardrail metrics like 'time spent reading comments' and 'replies per post' to catch negative effects early.
Identify key dimensions of group health: engagement (DAU/MAU, posts, comments, reactions), retention (member retention, admin retention), and community well-being (reports, toxicity, meaningful interactions). Use a mix of quantitative and qualitative signals.
Select a North Star metric (e.g., 'weekly active engaged members') and supporting metrics that align with Meta's goals for Groups. Explain how you'd balance growth with quality.
State a clear hypothesis: e.g., 'Collapsing comments will reduce perceived toxicity and increase overall engagement by making threads less overwhelming.' Define the target population and randomization unit (e.g., users or groups).
Choose primary success metrics (e.g., comment collapse rate, overall engagement, toxicity reports) and guardrail metrics (e.g., time spent, replies per post, user satisfaction). Determine sample size, duration, and statistical power.
Plan for heterogeneous treatment effects (e.g., by group size or topic), monitor guardrails, and use sequential testing if needed. Recommend rollout only if success metrics improve without harming guardrails.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.