I jumped straight into screens without spending enough time on the user.
Start by clarifying the scope and constraints: which platform (mobile/desktop), what core workflows (scheduling, video consults, notes, prescriptions), and who the primary users are (doctors in hospitals vs. private practice). Then structure your answer around the doctor's workflow, prioritizing speed, information density, and error prevention, and walk through a few key screens with rationale.
Pro tip: Emphasize that doctors are time-constrained and often multitask, so design for glanceability, minimal taps, and clear status indicators; mention how you'd validate with real clinicians early to avoid costly assumptions.
Ask questions to narrow scope: platform, user context (hospital vs. clinic), key tasks, integration needs (EHR), and any regulatory constraints (HIPAA). This shows you avoid jumping to solutions.
Outline the primary workflows: pre-consult (review patient history, schedule), during consult (video, notes, orders), and post-consult (prescriptions, follow-ups). Prioritize the most frequent and critical tasks.
Describe 2-3 main screens (e.g., dashboard, consultation view, patient record) with layout, controls, and navigation. Focus on how the design supports speed and reduces cognitive load.
Discuss how the UI handles interruptions, poor connectivity, or urgent alerts. Show you consider real-world variability and design for resilience.
Explain how you'd test with doctors (usability studies, shadowing) and iterate. Mention metrics like time-on-task or error rates to measure success.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.