← Walmart Labs Interview Insights
I fumbled the user definition for longer than I should have.
Start by clarifying the goal and scope: which congressperson, what problems they face, and what success looks like. Then segment users (constituents, staff, congressperson) and prioritize needs, before brainstorming features and defining an MVP with metrics.
Pro tip: Show empathy for both constituents and congressional staff—staff are time-constrained and risk-averse, so solutions must be effortless and compliant. Also, tie your design to Walmart Labs' strengths in scale, data, and customer obsession to stand out.
Ask questions to understand the congressperson's district, key challenges, and what success means. Define whether the app is for constituents, staff, or both.
Segment users (e.g., constituents, caseworkers, legislative staff) and map their top pain points, such as slow response times, lack of transparency, or difficulty accessing services.
Use a framework like RICE or MoSCoW to prioritize features that address the most critical pain points. Articulate a clear value proposition for each user group.
Generate feature ideas (e.g., case management, town hall scheduling, feedback polls) and select a minimal viable product that delivers core value quickly.
Propose metrics like response time, constituent satisfaction, and engagement. Outline a plan for gathering feedback and iterating.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.