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Amazon·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
Jun 2026

Summary

System design round at Amazon for a software engineer role. The whole session was basically one big parking lot question that kept expanding the more you answered it.

Questions Asked (4)

Q1

Design a parking lot system that handles multiple vehicle types, multiple levels, entry and exit gates, ticketing, payments, and availability tracking with hourly and daily pricing rules. Define the core classes, their relationships, and APIs for parking, unparking, and querying availability.

System DesignData ModelingAPI & Integrations
Author's notes

I started with the class structure which felt okay, Vehicle as a base with subclasses, Ticket tied to a ParkingSpot, that kind of thing.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale (e.g., number of levels, spots, vehicle types, concurrent users) to bound the design. Then define core entities and their relationships, focusing on clean APIs for parking, unparking, and availability queries, and finally walk through the parking/unparking flow including ticketing and payment rules.

Pro tip: Demonstrate concurrency awareness by discussing how to handle simultaneous parking requests for the same spot (e.g., using locks or atomic operations) and how to ensure consistency in availability counts.

1. Clarify Requirements and Scale

Ask about expected scale (number of spots, levels, daily transactions), vehicle types, pricing rules (hourly/daily), and any special features like reserved spots or EV charging.

2. Define Core Entities and Relationships

Identify main classes: ParkingLot, Level, ParkingSpot, Vehicle, Ticket, Payment, EntryGate, ExitGate. Describe how they relate (e.g., ParkingLot has Levels, Level has Spots, Ticket links Vehicle and Spot).

3. Design APIs and Data Model

Specify key methods: park(vehicle, entryGate), unpark(ticket, exitGate), getAvailability(vehicleType, level). Define data fields for each class and how availability is tracked (e.g., counts per spot type per level).

4. Walk Through Parking and Unparking Flow

Explain step-by-step: vehicle enters, gets ticket with timestamp, spot assigned, ticket stored. On exit, calculate fee based on duration and pricing rules, process payment, free spot, update availability.

5. Address Concurrency, Scalability, and Edge Cases

Discuss locking or atomic operations for spot assignment, handling full lot, lost tickets, payment failures, and scaling with multiple entry/exit gates.

Key Points to Mention

  • Use of appropriate data structures (e.g., maps for spot lookup, queues for waiting vehicles) to optimize availability queries and assignments.
  • Pricing strategy: implement as a separate module or strategy pattern to support hourly/daily rules and potential future changes.
  • Concurrency control: use locks, transactions, or optimistic concurrency to prevent double-booking of spots.
  • Availability tracking: maintain real-time counts per vehicle type and level, updated atomically on park/unpark.
  • Payment integration: abstract payment processing to allow multiple payment methods and handle failures gracefully.
  • Scalability: consider partitioning by level or using distributed locks if the system spans multiple servers.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle concurrency and data consistency when multiple vehicles try to claim the same parking spot at the same time?

System DesignTechnical Trade-offs
Author's notes

Talked about optimistic locking versus a reservation queue.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements and constraints, then propose a solution that uses atomic operations (e.g., conditional writes) to ensure only one vehicle can claim a spot. Discuss trade-offs between consistency and availability, and mention how to handle failures and retries.

Pro tip: Emphasize idempotency and optimistic concurrency control, as these are crucial for building reliable distributed systems at scale. Also, relate your answer to Amazon's leadership principles like Customer Obsession and Ownership.

1. Clarify Requirements

Ask about scale, latency requirements, consistency needs, and failure scenarios to understand the problem fully.

2. Choose a Concurrency Control Mechanism

Propose using atomic operations such as conditional writes (e.g., DynamoDB conditional put) or distributed locks to ensure only one claim succeeds.

3. Design for Consistency and Availability

Discuss trade-offs between strong consistency and eventual consistency, and how to handle conflicts (e.g., optimistic locking with version numbers).

4. Handle Failures and Retries

Explain how to make operations idempotent and implement retries with backoff to handle transient failures.

5. Monitor and Scale

Mention monitoring for contention and scaling strategies like sharding or partitioning to reduce hotspots.

Key Points to Mention

  • Atomic conditional writes (e.g., DynamoDB conditional put, Redis SETNX)
  • Optimistic concurrency control with version numbers or timestamps
  • Idempotency to handle retries safely
  • Trade-offs between strong consistency and availability (CAP theorem)
  • Distributed locking and its challenges (e.g., lease timeouts, deadlocks)
  • Monitoring and alerting for contention and failure rates

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

What happens when the parking lot is at full capacity? Walk through how your system handles that scenario.

System DesignTechnical Trade-offs
Author's notes

Pretty straightforward to talk through.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the system's scope and requirements, then walk through the full-capacity scenario step-by-step, covering detection, user experience, and backend handling. Emphasize trade-offs between consistency, availability, and cost, and how you would ensure a seamless experience for drivers.

Pro tip: Proactively discuss how you would handle edge cases like concurrent entry attempts or sensor failures, and tie your decisions back to business metrics like customer satisfaction and revenue loss.

1. Clarify Requirements and Assumptions

Ask clarifying questions about the parking lot size, expected peak times, and whether the system is for a single lot or a network. State your assumptions to set the context.

2. Detect Full Capacity

Explain how the system determines the lot is full, such as through entry/exit counts, sensors, or real-time occupancy tracking, and how to handle discrepancies.

3. Handle User Interaction

Describe the user experience when the lot is full: updating signage, mobile app notifications, and possibly redirecting to nearby lots or waitlists.

4. Backend and Data Consistency

Discuss how to maintain accurate counts, handle concurrent requests, and ensure data consistency across distributed components.

5. Trade-offs and Scalability

Analyze trade-offs between different approaches (e.g., strict consistency vs. availability) and how the solution scales with multiple lots or high traffic.

Key Points to Mention

  • Real-time occupancy tracking using entry/exit sensors or cameras
  • User notification via mobile app, digital signage, and API integrations
  • Concurrency control to prevent overbooking when multiple cars arrive simultaneously
  • Fallback mechanisms for sensor failures or network issues
  • Trade-offs between consistency (accurate counts) and availability (system responsiveness)
  • Scalability considerations for multiple parking lots and peak load

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

How would your system handle failure scenarios like a lost or damaged parking ticket?

System DesignAdaptability & Ambiguity
Author's notes

I blanked for a second here.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the system's scope and the ticket's role, then outline a layered failure-handling strategy that includes detection, graceful degradation, recovery, and prevention. Emphasize how you would balance customer experience, security, and operational efficiency, aligning with Amazon's customer obsession and ownership principles.

Pro tip: Proactively discuss trade-offs between strict enforcement and customer trust, and propose a feedback loop to continuously improve failure handling based on real-world data.

1. Clarify Requirements and Assumptions

Ask questions to understand the system's context, such as whether tickets are physical or digital, the scale of operations, and the cost of errors. State your assumptions to ensure alignment.

2. Identify Failure Modes and Impact

Enumerate potential failure scenarios (lost, damaged, stolen, unreadable tickets) and assess their impact on users, revenue, and operations.

3. Design Detection and Recovery Mechanisms

Propose methods to detect invalid tickets (e.g., barcode scanning, manual entry) and recovery options (e.g., lookup by license plate, appeals process) that balance security and convenience.

4. Implement Graceful Degradation and Fallbacks

Describe fallback procedures when primary systems fail, such as manual verification or temporary passes, ensuring the system remains usable.

5. Monitor, Learn, and Iterate

Outline how to track failure incidents, analyze patterns, and feed insights back into the system to reduce future occurrences and improve handling.

Key Points to Mention

  • Customer experience: minimize friction and frustration for users with lost/damaged tickets.
  • Security and fraud prevention: prevent abuse while handling legitimate cases.
  • Scalability and reliability: design for high availability and fault tolerance.
  • Operational efficiency: reduce manual intervention and support costs.
  • Data-driven improvement: use metrics and logs to refine failure handling.
  • Amazon Leadership Principles: Customer Obsession, Ownership, Dive Deep, Bias for Action.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.