I had a story ready but it felt thin the moment I started telling it.
Use the STAR method to describe a specific conflict, focusing on how you listened to understand the other person's perspective and collaborated to find a solution. Emphasize the positive outcome and what you learned, showing that you can handle disagreements professionally and adapt to different viewpoints.
Pro tip: Choose a conflict where you had to adjust your own approach or admit you were wrong, as this demonstrates humility and adaptability—qualities Brex values in engineers. Avoid blaming the other person; instead, highlight how you turned the conflict into an opportunity for better collaboration.
Briefly describe the project, your role, and the nature of the conflict (e.g., disagreement over technical approach, priorities, or communication style). Keep it concise to focus on the resolution.
Clearly state what the disagreement was about and why it mattered, without assigning blame. Show that you understood the other person's perspective and the stakes involved.
Detail the steps you took to resolve the conflict, such as initiating a private conversation, actively listening, finding common ground, or proposing a compromise. Highlight your communication and problem-solving skills.
Explain how the conflict was resolved and the positive results (e.g., improved solution, stronger relationship, project success). Quantify if possible.
Summarize what you learned from the experience and how it has made you a better engineer or collaborator. Connect it to Brex's values or the role.
AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.