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eBay·Software Engineer·Hiring Manager Screen·Intermediate

Intermediate
May 2026

Summary

Manager round at eBay for a software engineer role. The interviewer had a heavy accent which made communication a bit rough, and the main technical topic was recommendation systems.

Questions Asked (1)

Q1

How would you design a recommendation system?

System DesignTechnical Trade-offs
Author's notes

The accent made it harder to follow up on clarifying questions, so I just picked a direction and ran with it.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements and constraints, such as scale, data sources, and business goals, to tailor the design to eBay's e-commerce context. Then, outline a high-level architecture covering data collection, model training, and serving, and dive into key components like candidate generation, ranking, and evaluation. Emphasize trade-offs between different approaches and justify your choices based on scalability, latency, and business impact.

Pro tip: Demonstrate awareness of eBay's unique challenges, such as handling cold-start for new items and users, and balancing relevance with diversity and business rules like promoted listings. Mention how you would measure success using both offline metrics and online A/B tests, and be prepared to discuss how you would iterate based on feedback.

1. Clarify Requirements

Ask questions to understand the scale (e.g., number of users, items), data available (e.g., user behavior, item metadata), and business objectives (e.g., increase conversion, engagement).

2. High-Level Architecture

Sketch a pipeline: data collection and preprocessing, model training (offline), and model serving (online). Include components like feature store, candidate generation, ranking, and post-processing.

3. Deep Dive into Components

Explain candidate generation (e.g., collaborative filtering, content-based, or two-tower models), ranking (e.g., learning to rank with features), and how you handle real-time updates and scalability.

4. Address Trade-offs and Challenges

Discuss trade-offs like latency vs. accuracy, batch vs. real-time processing, and challenges like cold-start, scalability, and diversity. Mention how you would mitigate them.

5. Evaluation and Iteration

Describe offline evaluation metrics (e.g., precision@k, recall, NDCG) and online A/B testing. Explain how you would monitor and iterate on the system.

Key Points to Mention

  • Two-stage architecture: candidate generation followed by ranking to balance efficiency and accuracy.
  • Use of collaborative filtering, content-based filtering, and deep learning models (e.g., neural networks) for recommendations.
  • Feature engineering: user features (demographics, behavior), item features (category, price), and context features (time, device).
  • Scalability considerations: distributed training, sharding, caching, and real-time serving with low latency.
  • Cold-start problem: strategies like using content-based features, popularity priors, or exploration-exploitation.
  • Evaluation metrics: offline (AUC, NDCG) and online (CTR, conversion rate, revenue lift) with A/B testing.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.