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Openai·Software Engineer·Onsite - System Design / Architecture·Senior

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Jul 2026

Summary

System design round at OpenAI for a SWE role, centered entirely on designing Slack from scratch. Dense interview covering a lot of ground, from basic DM delivery all the way up to sharding and multi-tenancy.

Questions Asked (7)

Q1

Design Slack: covering direct messages, channels, multi-device delivery, notifications, file sharing, message deletion, and large-scale fan-out with sharding.

System DesignTechnical Trade-offsData Modeling
Author's notes

This is basically a full system design marathon in one question.

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AI HintsAI Generated

Suggested Approach

Start by clarifying functional and non-functional requirements, then sketch a high-level architecture with core components like message service, channel service, and presence service. Dive into data modeling for messages and channels, and discuss scaling strategies such as sharding by channel ID and using a pub/sub system for fan-out. Address each feature (DMs, channels, multi-device, notifications, file sharing, deletion) and trade-offs like consistency vs. availability.

Pro tip: Emphasize idempotency and ordering guarantees for message delivery, and discuss how to handle message deletion in a distributed system (e.g., soft deletes with tombstones). Also, mention monitoring and metrics for fan-out latency and delivery success rates.

1. Requirements Clarification

Ask clarifying questions to scope the problem: expected scale (DAU, messages per day), consistency needs, latency requirements, and feature priorities. Confirm whether to focus on core messaging or also cover notifications and file sharing.

2. High-Level Architecture

Outline main components: API gateway, message service, channel service, user service, presence service, notification service, file service, and data stores (e.g., Cassandra for messages, Redis for presence). Describe how they interact.

3. Data Modeling and Storage

Design schemas for messages, channels, and user-channel relationships. Choose databases: e.g., wide-column store for messages (partitioned by channel ID, clustered by message ID/time), relational for user metadata, and blob storage for files.

4. Scaling and Fan-out

Explain sharding strategy (e.g., by channel ID) and use of pub/sub (e.g., Kafka) for message distribution. Discuss fan-out approaches: write fan-out for small channels, read fan-out for large channels, and hybrid. Address multi-device delivery via persistent connections (WebSockets) and push notifications.

5. Feature Deep Dives and Trade-offs

Detail how to implement DMs, channels, notifications, file sharing, and message deletion. Discuss trade-offs: consistency vs. latency, storage costs, and complexity. Mention idempotency, ordering, and deletion semantics (soft vs. hard delete).

Key Points to Mention

  • Sharding by channel ID to distribute load and ensure messages for a channel are co-located.
  • Use of pub/sub (e.g., Kafka) for real-time message fan-out to online users and offline storage for later retrieval.
  • Multi-device delivery: maintain WebSocket connections per device, use device-specific message queues, and sync read states.
  • Notification service: separate service that consumes events and sends push notifications via APNs/FCM, with user preferences and batching.
  • File sharing: upload to blob storage (e.g., S3), store metadata in DB, and share pre-signed URLs; consider virus scanning and access control.
  • Message deletion: soft delete with tombstone to preserve ordering and enable sync; hard delete after retention period; handle deletion in fan-out.
  • Idempotency and ordering: use sequence numbers or timestamps per channel, and deduplication IDs to handle retries.
  • Monitoring and metrics: track fan-out latency, delivery success rate, and system load to ensure reliability.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

When would you switch from a per-user fan-out model to a per-channel fan-out model, and why?

System DesignTechnical Trade-offs
Author's notes

The threshold question.

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AI HintsAI Generated

Suggested Approach

Start by defining both fan-out models and the key dimensions they affect: write/read amplification, latency, storage, and cost. Then explain that the decision hinges on the read-to-write ratio, audience size, and consistency requirements, and give a concrete threshold or scenario where switching makes sense.

Pro tip: Tie the trade-off to a concrete product scenario (e.g., a chat app with large channels) and mention that hybrid or tiered fan-out is often the pragmatic answer, showing you think beyond binary choices.

1. Define the models

Briefly explain per-user fan-out (write to each follower's timeline on publish) and per-channel fan-out (write once to a channel, readers pull from it).

2. Identify decision factors

List the key factors: read/write ratio, number of subscribers per channel, latency requirements, storage cost, and consistency needs.

3. Analyze trade-offs

Compare the models on write amplification, read latency, storage overhead, and operational complexity, using concrete numbers or thresholds.

4. State the switch condition

Give a clear rule: switch to per-channel fan-out when the write amplification of per-user fan-out becomes prohibitive (e.g., channels with millions of subscribers) or when read latency can tolerate a pull.

5. Discuss hybrid approaches

Mention that many systems use a hybrid: per-user fan-out for small/active users and per-channel for large broadcast channels, or a tiered approach based on subscriber count.

Key Points to Mention

  • Write amplification vs. read amplification trade-off
  • Read-to-write ratio and subscriber count thresholds
  • Latency and consistency requirements (e.g., real-time vs. eventual)
  • Storage and cost implications of duplicating data per user
  • Hotspot and celebrity problem in social graphs
  • Hybrid or tiered fan-out strategies used in real systems (e.g., Twitter, chat apps)

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

Can you unify the push and pull delivery models into a single pull-based approach?

System DesignTechnical Trade-offs
Author's notes

Short answer is no, and you have to be direct about it.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the push and pull models and their trade-offs, then propose a unified pull-based architecture where push sources are adapted into pull endpoints via a broker or queue. Discuss how this simplifies the system while addressing potential challenges like latency and backpressure.

Pro tip: Acknowledge that while unification reduces complexity, it may not suit all use cases; show maturity by discussing when a hybrid approach might still be necessary and how to mitigate trade-offs.

1. Clarify the models

Define push and pull delivery models, highlighting their typical use cases, advantages, and disadvantages in distributed systems.

2. Propose unification strategy

Suggest converting push sources into pull-based endpoints by introducing an intermediary buffer or queue that stores pushed data until consumers pull it.

3. Address challenges

Discuss potential issues such as increased latency, backpressure handling, and the need for additional components, and propose solutions like adaptive polling or event-driven pull triggers.

4. Evaluate trade-offs

Compare the unified pull approach with the original hybrid model in terms of complexity, scalability, fault tolerance, and operational overhead.

5. Conclude with recommendation

Summarize when the unified pull model is beneficial and acknowledge scenarios where a hybrid approach might still be preferable.

Key Points to Mention

  • Push vs pull models: push is server-initiated, pull is client-initiated; push offers lower latency, pull offers better control and scalability.
  • Use of message queues or brokers (e.g., Kafka, RabbitMQ) to buffer pushed data for pull-based consumption.
  • Backpressure management: pull naturally handles backpressure, but push sources may need throttling or buffering.
  • Latency implications: unified pull may introduce delays; mitigate with long polling, streaming pulls, or push notifications to trigger pulls.
  • Scalability and fault tolerance: pull-based systems are easier to scale and recover from failures.
  • Trade-offs: increased complexity in adapting push sources, potential single point of failure in the broker, and operational costs.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

How do you handle multi-device sync so that reading a message on one device clears it across all a user's devices?

System DesignData Modeling
Author's notes

Per-device inbox rows with monotonic sequence numbers.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and scale, then propose a design that treats read state as a separate, user-scoped entity with a single source of truth. Use a versioned, idempotent update mechanism (e.g., per-conversation read markers) and propagate changes via a real-time channel with offline reconciliation.

Pro tip: Emphasize idempotency and conflict resolution: use a monotonic version or timestamp per conversation so that out-of-order or duplicate updates converge to the same state. Also mention that you'd measure sync latency and failure rates to validate the design.

1. Clarify requirements and constraints

Ask about scale (users, devices, messages per day), latency expectations, offline support, and consistency requirements (e.g., eventual vs. strong).

2. Model read state as a separate entity

Store read markers per user per conversation (e.g., last_read_message_id or timestamp) in a durable, user-scoped store like a database or KV store.

3. Design the update and propagation flow

When a user reads on one device, the client sends an idempotent update with a version/timestamp; the server persists it and broadcasts the change to all other devices via WebSocket or push.

4. Handle offline and conflicts

Use a monotonic version or timestamp to resolve conflicts (e.g., last-write-wins with version check). On reconnect, devices fetch the latest read state and reconcile any pending local updates.

5. Address edge cases and scalability

Consider multi-device fan-out, message ordering, and storage costs. Use sharding by user ID and caching to scale. Ensure updates are atomic and idempotent.

Key Points to Mention

  • Idempotent updates with unique request IDs to handle retries
  • Monotonic versioning or timestamps for conflict resolution
  • Real-time propagation via WebSockets or push notifications
  • Offline support with local queue and reconciliation on reconnect
  • Storage design: per-user, per-conversation read markers (e.g., last_read_message_id)
  • Scalability: sharding by user ID, caching, and fan-out strategies

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

How would you design multi-tenancy for an enterprise chat system with strict workspace isolation?

System DesignData ModelingTechnical Trade-offs
Author's notes

workspace_id in every table, scoped auth tokens, row-level security or logical partitioning.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements: scale, isolation level, compliance needs, and latency. Then propose a multi-layered architecture that enforces isolation at every layer (data, compute, network, identity) and discuss trade-offs between shared and dedicated resources. Conclude with how you would validate isolation and handle cross-tenant operations securely.

Pro tip: Emphasize that isolation is not just about data partitioning but also about preventing side-channel attacks and ensuring noisy-neighbor mitigation. Mention that you would design for observability and auditability per tenant to meet enterprise compliance.

1. Clarify Requirements and Constraints

Ask about tenant size, number of tenants, data residency, compliance (e.g., HIPAA, GDPR), and performance SLAs. This shapes the isolation strategy.

2. Choose an Isolation Model

Decide between silo (dedicated resources per tenant), pool (shared resources with logical separation), or hybrid. Discuss trade-offs in cost, complexity, and isolation strength.

3. Design Data Isolation

Propose a data model with tenant ID as a first-class entity, enforce row-level security or separate databases/schemas, and ensure encryption at rest and in transit with tenant-specific keys.

4. Enforce Isolation in Compute and Network

Use containerization or VMs with tenant-specific namespaces, network policies to prevent cross-tenant traffic, and API gateways with tenant-aware authentication and rate limiting.

5. Address Cross-Tenant Operations and Observability

Define how to handle shared features (e.g., global search) securely, and implement per-tenant monitoring, logging, and auditing to detect and prevent violations.

Key Points to Mention

  • Tenant ID propagation and enforcement in every request
  • Row-level security vs. separate databases: trade-offs in performance, cost, and isolation
  • Encryption with tenant-specific keys (BYOK) for data at rest and in transit
  • Network isolation using VPCs, security groups, and service meshes
  • Noisy neighbor mitigation through resource quotas and QoS
  • Audit logs and compliance certifications per tenant

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q6

How do you generate message IDs that are globally unique, time-sortable, and don't require a central lock?

System DesignAlgorithms & Data StructuresTechnical Trade-offs
Author's notes

Snowflake-style IDs: timestamp in milliseconds plus a sequence number plus a server ID.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements: global uniqueness, time-sortability, and no central lock. Then propose a composite ID structure like timestamp + machine/process identifier + sequence number, and discuss trade-offs such as clock skew and ID length. Finally, mention real-world implementations like Snowflake or ULID to show practical knowledge.

Pro tip: Emphasize that time-sortability is often more important than strict chronological order, and that monotonic clocks can help avoid issues with clock skew. Also, mention that you can use a combination of timestamp and random bits to reduce coordination while maintaining uniqueness.

1. Clarify Requirements

Confirm the need for global uniqueness, time-sortability, and no central lock. Ask about scale, expected QPS, and tolerance for clock skew.

2. Propose a Composite ID Structure

Suggest an ID composed of a timestamp (e.g., milliseconds since epoch), a machine/process identifier, and a per-process sequence number. This ensures uniqueness without coordination.

3. Address Time-Sortability and Clock Skew

Explain that timestamp as the most significant bits makes IDs roughly time-sortable. Discuss using monotonic clocks or logical clocks to mitigate clock skew.

4. Discuss Trade-offs and Alternatives

Compare with UUIDv4 (not time-sortable) and UUIDv7 (time-sortable but may require coordination). Mention Snowflake and ULID as existing solutions.

5. Summarize and Conclude

Reiterate that the composite approach meets all requirements and is widely used. Highlight that it avoids central locks and scales horizontally.

Key Points to Mention

  • Timestamp as most significant bits for time-sortability
  • Machine/process identifier to avoid collisions across nodes
  • Per-process sequence number for uniqueness within the same millisecond
  • Clock skew and monotonic clocks
  • Snowflake ID and ULID as real-world examples
  • Trade-offs: ID length, coordination overhead, and sortability

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q7

How does a client recover missed messages after a reconnect, and how do you avoid a thundering herd when many clients reconnect at once?

System DesignTechnical Trade-offs
Author's notes

Client sends its last-seen sequence number on reconnect and the server replays from that cursor.

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AI HintsAI Generated

Suggested Approach

Start by explaining the message recovery mechanism: clients track a cursor (e.g., last received message ID or timestamp) and on reconnect request all messages since that cursor, with the server storing a replayable log. Then address the thundering herd by describing techniques like jittered exponential backoff, server-side rate limiting, and load shedding to spread reconnections over time.

Pro tip: Mention that you'd measure the reconnect storm's impact with metrics like connection rate and queue depth, and consider a 'reconnect token' or lease system to serialize reconnections per client group. This shows you think about observability and fairness, not just the happy path.

1. Define the recovery contract

Explain that the client persists a cursor (e.g., last message ID or timestamp) and on reconnect sends it to the server. The server must retain a durable, ordered log of messages per channel to replay from that point.

2. Handle gaps and duplicates

Discuss idempotency and deduplication: messages should have unique IDs, and the client should ignore duplicates. If the cursor is too old, the server may return a 'resync required' error, forcing a full state refresh.

3. Mitigate thundering herd with client-side jitter

Describe how clients should use randomized exponential backoff with jitter when reconnecting, so reconnections are spread out. Also mention that clients can be assigned a random delay before the first reconnect attempt.

4. Apply server-side protection

Explain server-side techniques: rate limiting per client/IP, load shedding, and queueing reconnect requests. Consider a token bucket or leaky bucket to smooth the burst, and prioritize existing connections over new ones.

5. Monitor and adapt

Emphasize the need for observability: track reconnect rates, queue depths, and recovery latency. Use this data to tune backoff parameters and capacity, and consider adaptive throttling based on current load.

Key Points to Mention

  • Cursor-based recovery (e.g., last message ID or timestamp) with server-side durable log
  • Idempotent message processing and deduplication on the client
  • Jittered exponential backoff to avoid synchronized reconnects
  • Server-side rate limiting and load shedding to protect against bursts
  • Reconnect tokens or leases to serialize reconnections per client group
  • Observability: metrics on reconnect rate, queue depth, and recovery latency

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.