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JP Morgan·Software Engineer·Onsite - System Design / Architecture·Senior

Senior
Apr 2026

Summary

System design round at JP Morgan for a software engineer role. The whole thing was one big open-ended design problem about migrating a property listing platform to the cloud, and it went pretty deep into distributed systems territory.

Questions Asked (5)

Q1

A property dealer has an existing website showing property listings with photos, location, and rent info. They want to migrate to cloud infrastructure and serve international customers. Redesign the entire system including payment, view, guest, and search services.

System DesignTechnical Trade-offs
Author's notes

This was basically a blank canvas problem and I spent too long on the high-level before they nudged me toward specifics.

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AI HintsAI Generated

Suggested Approach

Start by clarifying functional and non-functional requirements, then propose a high-level architecture using cloud-native services for scalability and global reach. Dive into each service (payment, view, guest, search) discussing data models, APIs, and trade-offs, and conclude with deployment and monitoring considerations.

Pro tip: Emphasize trade-offs between consistency and availability for payment and search, and discuss how to handle internationalization (currency, language, time zones) and compliance (PCI-DSS, GDPR).

1. Clarify Requirements

Ask about expected traffic, user locations, payment methods, search features, and compliance needs. Define functional and non-functional requirements (scalability, latency, availability).

2. High-Level Architecture

Propose a cloud-based microservices architecture with separate services for payment, view, guest, and search. Use API gateway, load balancers, and CDN for global content delivery.

3. Design Each Service

Detail each service: payment (integration with gateways, idempotency, security), view (media storage, CDN, caching), guest (user management, authentication), search (indexing, geo-search, filters).

4. Data and Storage

Choose databases: relational for transactions, NoSQL for listings, search engine for queries. Discuss data partitioning, replication, and consistency models.

5. Deployment and Operations

Cover CI/CD, containerization, orchestration, monitoring, logging, and auto-scaling. Address security, compliance, and cost optimization.

Key Points to Mention

  • Microservices vs. monolith trade-offs
  • Database choices (SQL vs. NoSQL) and sharding
  • Caching strategies (Redis, CDN) for performance
  • Payment security (PCI-DSS, tokenization, idempotency)
  • Search implementation (Elasticsearch, geo-spatial queries)
  • Internationalization (i18n) and compliance (GDPR)

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q2

How would you handle fast and secure access for international customers, and what does your distributed deployment strategy look like?

System DesignTechnical Trade-offs
Author's notes

CDN for static assets was the obvious first move and I said it immediately.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the requirements: what does 'fast' mean (latency targets), what does 'secure' mean (compliance, encryption), and what is the scale? Then propose a multi-region active-active deployment with edge caching, global load balancing, and strict security controls, while discussing trade-offs like consistency vs. availability and cost.

Pro tip: Emphasize that security and speed are not mutually exclusive: use edge termination with TLS 1.3, DDoS protection, and WAF at the edge to offload security without adding latency. Also, mention that for a bank like JP Morgan, data residency and regulatory compliance often dictate deployment choices, so you must balance performance with legal constraints.

1. Clarify Requirements and Constraints

Ask about expected latency, user distribution, data sensitivity, regulatory requirements (e.g., GDPR, data residency), and budget. This shows you don't jump to solutions without understanding the problem.

2. Design for Global Performance

Propose a multi-region deployment with points of presence (PoPs) or edge locations, using CDN for static content, global load balancing (e.g., Anycast, GeoDNS) to route users to the nearest healthy region, and caching strategies (Redis, CDN) to reduce latency.

3. Integrate Security at Every Layer

Detail security measures: TLS 1.3 with perfect forward secrecy, WAF and DDoS protection at the edge, zero-trust network policies between services, encryption at rest and in transit, and IAM with least privilege. Mention compliance with standards like PCI DSS, GDPR.

4. Address Data Consistency and Availability

Discuss trade-offs: active-active vs. active-passive, eventual consistency vs. strong consistency. For financial data, you might need strong consistency in some regions, so propose a hybrid approach (e.g., synchronous replication within a region, asynchronous across regions) and explain how you handle conflicts.

5. Discuss Operational Excellence

Cover monitoring (latency, error rates), automated failover, chaos engineering, and cost optimization. Show you think about day-2 operations and continuous improvement.

Key Points to Mention

  • Multi-region active-active deployment with global load balancing (Anycast, GeoDNS) and edge computing (CDN, edge functions) to minimize latency.
  • Security at the edge: TLS termination, WAF, DDoS mitigation, and bot protection to block threats without adding latency.
  • Data residency and compliance: store data in-region to meet regulations (GDPR, etc.), and use encryption with customer-managed keys.
  • Consistency trade-offs: use eventual consistency for non-critical data, but strong consistency for financial transactions, possibly with a global database like Spanner or CockroachDB.
  • Caching strategies: CDN for static assets, Redis or Memcached for session and application data, with cache invalidation policies.
  • Observability and resilience: implement distributed tracing, real-time monitoring, and automated failover with health checks.

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q3

How would you design the search architecture for this property platform to support filtering across multiple attributes at scale?

System DesignData Modeling
Author's notes

Went with a dedicated search index rather than querying the primary database directly.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the scale and query patterns (e.g., number of properties, filter combinations, latency requirements), then propose a search architecture that separates the write-optimized transactional store from a read-optimized search index (e.g., Elasticsearch) kept in sync via CDC. Discuss how to model attributes for efficient filtering (denormalization, nested vs. flattened fields) and how to scale the index horizontally with sharding and caching.

Pro tip: Emphasize the trade-offs between consistency and availability in the index synchronization, and mention how you would handle complex filters like geo-distance and range queries without degrading performance. Also, relate it to JP Morgan's need for reliability and data integrity by proposing a fallback mechanism if the search index is stale.

1. Clarify Requirements and Constraints

Ask about data volume, query complexity, latency SLAs, and consistency needs to tailor the design. This shows you avoid over-engineering and focus on business impact.

2. Choose a Search Engine and Data Model

Select a distributed search engine like Elasticsearch or Solr, and design the index mapping to support filtering on multiple attributes efficiently (e.g., keyword, numeric, geo-point fields). Discuss denormalization to avoid joins.

3. Design Data Ingestion and Synchronization

Propose a pipeline to keep the search index updated from the source of truth (e.g., database) using change data capture (CDC) or event streaming, ensuring near real-time updates and handling failures.

4. Scale and Optimize for Performance

Explain sharding, replication, and caching strategies to handle high query loads. Discuss query optimization techniques like filter context, avoiding deep pagination, and using composite queries.

5. Address Consistency, Monitoring, and Trade-offs

Talk about eventual consistency, fallback to primary store, and monitoring index health. Highlight trade-offs between consistency, latency, and cost.

Key Points to Mention

  • Use of inverted indexes and doc values for efficient filtering
  • Sharding and replication for horizontal scalability and fault tolerance
  • Denormalization of property attributes to avoid joins at query time
  • Change Data Capture (CDC) or event-driven synchronization for index updates
  • Caching strategies (e.g., query cache, filter cache) to reduce load
  • Handling complex filters like geo-spatial and range queries with appropriate data types

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q4

How would you approach observability for this system, and what would you monitor to ensure high availability?

System DesignTechnical Trade-offs
Author's notes

Covered the usual three pillars and tied them back to the specific services.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the system's architecture, SLIs, and SLOs to ground your observability strategy. Then outline the three pillars—metrics, logs, and traces—and explain how you'd instrument the system, set up dashboards, and define alerts for high availability. Finally, discuss trade-offs like cost, cardinality, and alert fatigue, and how you'd iterate based on incidents.

Pro tip: Tie your observability plan directly to business impact and SLOs—interviewers at JP Morgan care about how monitoring reduces risk and downtime, not just tooling. Mention specific tools (e.g., Prometheus, Grafana, ELK, Jaeger) but emphasize the 'why' behind each choice.

1. Clarify system and SLOs

Ask about the system's components, critical user journeys, and existing SLIs/SLOs. Define what 'high availability' means for this system (e.g., 99.99% uptime) and how it maps to business goals.

2. Choose observability pillars and tools

Select metrics, logs, and traces as the foundation. Propose specific tools (e.g., Prometheus for metrics, ELK for logs, Jaeger for traces) and explain how they integrate with the system's tech stack.

3. Instrument and collect data

Describe how you'd instrument code (e.g., using OpenTelemetry), collect infrastructure and application metrics, and ensure logs are structured and traces are propagated across services.

4. Define dashboards and alerts

Outline key dashboards for different stakeholders (e.g., latency, error rates, saturation) and set up alerts based on SLO burn rates, avoiding alert fatigue by using multi-window burn rates.

5. Iterate and trade-offs

Discuss how you'd review incidents, refine alerts, and balance cost vs. coverage. Mention trade-offs like sampling traces, log retention, and metric cardinality.

Key Points to Mention

  • SLIs/SLOs and error budgets to quantify availability
  • The three pillars: metrics, logs, and distributed traces
  • Specific tools: Prometheus, Grafana, ELK/EFK, Jaeger, OpenTelemetry
  • Alerting on symptoms (e.g., latency, errors) rather than causes
  • Dashboards for different audiences (dev, ops, business)
  • Trade-offs: cost, cardinality, sampling, and alert fatigue

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.

Q5

How would you ensure high concurrency for the property listing platform, especially during peak traffic?

System DesignAPI & Integrations
Author's notes

Load balancing and horizontal scaling were the starting points.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the scale and peak traffic patterns, then propose a layered architecture that addresses caching, database scaling, and asynchronous processing. Emphasize trade-offs and how you would validate the design under load.

Pro tip: Mention specific JP Morgan-relevant constraints like regulatory compliance and data consistency, and suggest a phased rollout with load testing to de-risk the implementation.

1. Clarify Requirements and Scale

Ask about expected peak QPS, read/write ratio, data consistency needs, and latency SLAs to ground your design in concrete numbers.

2. Design for Read Scalability

Propose caching layers (CDN, Redis) for property listings and read replicas or sharding for the database to handle high read volume.

3. Handle Write Scalability and Consistency

Use asynchronous writes via message queues (e.g., Kafka) and consider eventual consistency with conflict resolution for listing updates.

4. Ensure Resilience and Elasticity

Implement auto-scaling, circuit breakers, and rate limiting to handle traffic spikes and prevent cascading failures.

5. Validate and Monitor

Describe load testing strategies, monitoring with metrics (e.g., Prometheus), and gradual rollout to production.

Key Points to Mention

  • Horizontal scaling with load balancers and stateless services
  • Caching strategies (CDN, Redis) with appropriate TTL and invalidation
  • Database sharding, read replicas, and connection pooling
  • Asynchronous processing with message queues for writes
  • Auto-scaling and rate limiting to handle peak traffic
  • Monitoring, alerting, and load testing for performance validation

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.