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Meta·Machine Learning Engineer·Technical Phone Screen·Senior

Senior
May 2026

Summary

ML engineer screen at Meta, just one question about designing a recommendation feature. Pretty open-ended and I wasn't sure how deep to go on the ML side versus the product side.

Questions Asked (1)

Q1

How would you design the 'Top Picks' personalized recommendation feature for Netflix?

System DesignProduct Analytics & MetricsTechnical Trade-offs
Author's notes

I spent way too long on the obvious stuff like collaborative filtering and not enough time thinking about cold start or how you'd actually evaluate the feature.

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AI HintsAI Generated

Suggested Approach

Start by clarifying the product context and success metrics, then outline a high-level system architecture that covers data, modeling, and serving. Dive into the ML design choices, such as candidate generation and ranking, and discuss trade-offs between personalization, diversity, and business goals.

Pro tip: Emphasize how you would measure and optimize for long-term user satisfaction (e.g., retention) rather than just short-term clicks, and discuss how to handle cold-start and feedback loops in a production system.

1. Clarify Requirements and Metrics

Ask questions to understand the scope: What is 'Top Picks'? Is it a row on the homepage? What are the business objectives (e.g., engagement, retention)? Define offline and online metrics (e.g., CTR, watch time, diversity).

2. High-Level System Architecture

Sketch the end-to-end pipeline: data collection (user interactions, content metadata), feature engineering, model training, and serving. Mention components like candidate generation, ranking, and blending with business rules.

3. ML Model Design

Propose a two-stage approach: candidate generation (e.g., collaborative filtering, embeddings) and ranking (e.g., deep neural networks with features). Discuss model choices, training data, and how to handle cold-start.

4. Evaluation and Iteration

Explain offline evaluation (e.g., recall@k, NDCG) and online A/B testing. Discuss how to measure long-term effects and avoid feedback loops. Mention guardrail metrics (e.g., diversity, freshness).

5. Trade-offs and Considerations

Address trade-offs: personalization vs. diversity, relevance vs. freshness, latency vs. model complexity. Discuss scalability, real-time updates, and ethical considerations (e.g., filter bubbles).

Key Points to Mention

  • Two-stage recommendation system: candidate generation and ranking
  • Feature engineering: user demographics, watch history, content metadata, contextual features
  • Model choices: matrix factorization, deep learning (e.g., two-tower models), sequence models
  • Evaluation metrics: offline (precision, recall, NDCG) and online (CTR, watch time, retention)
  • Cold-start problem: handling new users and new content
  • Feedback loops and bias: ensuring diversity and avoiding echo chambers

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.