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Openai·Software Engineer·Onsite - System Design / Architecture·Senior

SeniorPrefer not to say
May 2026

Summary

System design round at OpenAI for a software engineering role. The whole thing was one big open-ended question about building a recommendation system from scratch, which sounds manageable until you realize they want you to cover basically everything.

Questions Asked (1)

Q1

Design a complete machine learning system for a real-time recommendation product, covering data collection, feature engineering, model training, serving infrastructure, monitoring, and scalability.

System DesignTechnical Trade-offsData Modeling
Author's notes

This is the kind of question where you nod confidently and then immediately realize you have six different topics to cover and maybe 45 minutes.

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AI HintsAI Generated

Suggested Approach

Start by clarifying requirements and constraints (e.g., latency, scale, personalization goals) to frame the design. Then walk through the end-to-end ML pipeline, highlighting key components and trade-offs at each stage. Emphasize scalability, real-time serving, and monitoring for production readiness.

Pro tip: Focus on the unique challenges of real-time recommendations, such as low-latency feature serving and online-offline consistency, and discuss how you'd handle cold-start and feedback loops.

1. Clarify Requirements and Scope

Ask questions to understand the product: user scale, item catalog size, latency requirements, personalization goals, and update frequency. This ensures the design meets actual needs.

2. Design Data Collection and Feature Engineering

Outline how to collect user interactions (clicks, views, purchases) and item metadata in real-time and batch. Describe feature engineering: user features, item features, context features, and how to compute and store them for low-latency access.

3. Model Training and Offline Evaluation

Choose model architectures (e.g., matrix factorization, two-tower, deep learning) and training pipelines (batch/online). Discuss offline metrics (recall@k, NDCG) and how to validate before deployment.

4. Serving Infrastructure and Real-Time Inference

Design a low-latency serving system: feature store for online features, model serving with caching, and fallback strategies. Address scalability with load balancing, sharding, and autoscaling.

5. Monitoring, Feedback Loops, and Iteration

Set up monitoring for model performance, data drift, and system health. Plan for A/B testing, online evaluation, and continuous retraining to adapt to changing user behavior.

Key Points to Mention

  • Feature store for online-offline consistency and low-latency feature retrieval
  • Two-tower or candidate generation + ranking architecture for scalability
  • Real-time serving with caching, batching, and fallback mechanisms
  • Monitoring for data drift, model degradation, and system latency
  • A/B testing and online evaluation for continuous improvement
  • Handling cold-start and feedback loops (e.g., exploration vs exploitation)

AI-generated suggestions, not part of the candidate's original notes. May be inaccurate — verify before relying on them.